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Best Wishes West Lake lnn

3.5 star property
Guests find peaceful moments in the garden or take advantage of bike rentals to explore the surrounding area at this welcoming lakeside inn.

Choose dates to view prices

Located in Xihu, Best Wishes West Lake Inn offers a garden retreat, library, and helpful staff providing dry cleaning. The restaurant serves satisfying meals. Travelers enjoy practical amenities like bike rentals, free WiFi, and complimentary self-parking.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Room service

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Double Room A

Double Room A | Premium bedding, down duvets, desk, blackout curtains

Double Room A

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room | Premium bedding, down duvets, desk, blackout curtains

Family Room

  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Double Room B

A bedroom with a skylight, a wooden ceiling, a bed, a small kitchenette, and a door with a sign.

Double Room B

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

A bedroom with a wooden ceiling, a bed with decorative pillows, a nightstand, and a small cabinet.

Twin Room

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room C

A hotel room with a bed, bedside table, and a bathroom with a sink and mirror.

Double Room C

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room D

A neatly arranged hotel room with a bed, bedside table, lamp, and a window with a plant.

Double Room D

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room E

A traditional-style bedroom with a bed, decorative wall sconces, a window with a wooden lattice, and a view of greenery outside.

Double Room E

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room F

A hotel room with a bed, a wooden nightstand, a mirror, a sink, and a sliding door.

Double Room F

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room G

A bedroom with a bed, a window, and a view of the outside.

Double Room G

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Located in Xihu, a neighbourhood in Hangzhou, Best Wishes West Lake lnn is in a national park. Wulinmen Wharf and Yunxi Zhujing Scenic Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore West Lake and Xixi National Wetland Park. Hangzhou Botanical Garden and Hangzhou Zoo are also worth visiting. Boat tours offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Hangzhou travel guide
View more Guest houses in Hangzhou
Map
No.37 Shangmaojia Port, Xihu District, Hangzhou, Zhejiang, 310000

What's nearby

  • A traditional Chinese pavilion by a calm lake at night.
    West Lake
    1 min walk - 0.2 km
  • A calm river with a person sitting on a stone ledge under a willow tree.
    Viewing Fish at Flower Harbor
    11 min walk - 1.0 km
  • A forest path with stone steps surrounded by greenery and trees.
    Hangzhou Botanical Garden
    2 min drive - 1.3 km
  • A sunset over a calm lake with boats and mountains in the background.
    Three Pools Mirroring the Moon
    15 min drive - 3.4 km
  • Prince Bay Park
    2 min drive - 1.7 km

Getting around

  • Huanglong Cave Station
    4 min drive
  • Hangzhou Railway Station (HZD)
    20 min drive
  • Hangzhou (HGH-Xiaoshan Intl.)
    44 min drive

Restaurants

  • 金沙厅
    4 min drive
  • The Bar at The Four Seasons Hotel
    3 min drive
  • 翠雨厅茶室
    17 min walk
  • Starbucks
    3 min drive
  • KFC 肯德基
    3 min drive

About this property

Best Wishes West Lake lnn

  • Guest house near West Lake
  • At Best Wishes West Lake lnn, you can look forward to a terrace, a garden and a library. In addition to dry cleaning/laundry services and a restaurant, guests can connect to free in-room WiFi.
  • Additional perks include:
    • Free self-parking
    • Bike hire, a round-trip airport shuttle (surcharge) and smoke-free property
    • Concierge services, tour/ticket information and a front desk safe
  • Room features
  • All guest rooms at Best Wishes West Lake lnn have comforts, such as premium bedding and pillow menus, as well as amenities, such as free WiFi and air conditioning.
  • More conveniences in all rooms include:
    • Bathrooms with rainfall showers and free toiletries
    • 50-inch flat-screen TVs with cable channels
    • Children's slippers, electric kettles and heating

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  • Breakfast available
  • Laundry room
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • Terrace

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Alipay
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is Best Wishes West Lake lnn pet-friendly?

No, pets are not allowed at this property.

How much is parking at Best Wishes West Lake lnn?

Self-parking is free at this property.

What time is check-in at Best Wishes West Lake lnn?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Best Wishes West Lake lnn?

Checkout is at noon.

Does Best Wishes West Lake lnn provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Best Wishes West Lake lnn located?

Located in Xihu, this guesthouse is within 1 mi (2 km) of Viewing Fish at Flower Harbor and West Lake. China National Tea Museum and Huangang Garden are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Best Wishes West Lake lnn Reviews

8.4

Very good

8.4

Cleanliness

8.0

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 9 out of 23 reviews
Rating 8 - Good. 11 out of 23 reviews
Rating 6 - Okay. 1 out of 23 reviews
Rating 4 - Poor. 1 out of 23 reviews
Rating 2 - Terrible. 1 out of 23 reviews

Reviews

Verified review

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this is a very nice family type run hotel, very good located with amaizingly green surrounding. If you want feel like living in typical China neighbour hood other than huge hotels then book here. The hotel is certainly more modest style but very worthwhile for the price. Restaurants are close by, we felt safe to stay there. We enjoyed our stay.
Stayed 1 night in May 2018
Verified review

8/10 Good

Tianhu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable price
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

适合情侣或好友结伴出行的温馨民宿

老板非常细致地做了解释，也很耐心的帮父母做了两天的旅行推荐。地理位置非常有优势，喜欢徒步的，步行距离即可到达最近的西湖景区，民宿周围的景色也宜人。 美中不足的是，虽然提前了三周定的两晚，可能因为旅游旺季的缘故，到了以后只剩一间阁楼的房间，所以个子高的老爸觉得有些拥挤。
Stayed 3 nights in Apr 2021
Verified review

10/10 Excellent

CHI-YUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

前台阿姨人很熱情

前台阿姨人很熱情，早餐是免費的不錯吃
Stayed 2 nights in Jul 2019
Verified review

8/10 Good

Albee

Liked: Cleanliness, staff & service
好處：近公交站，網紅美食都在附近。 不滿意的地方：洗手間的門沒有門柄，所以不能關門，巴士尾班車時間亂告訴人，讓人很難排活動，2張單人床的房間，有一張是用椅子變成床，只放一棉被當床墊，還是很硬，不舒服，還有隔音超差，完全睡不到。
Stayed 3 nights in May 2019
Verified review

8/10 Good

WENHUA

Liked: Cleanliness, staff & service, room comfort
服務員很親切，住房規劃有風格，位置近茅家埠公交很方便，可惜廁所味道有點重
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Tani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Just few minutes to the lake and restaurants. Very nice and helpful staffs.
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Jane

Liked: Cleanliness, room comfort
有公交出入民宿，但晚上7:30就尾班公交車，趕不上就要自己叫車了。要是沒有叫車的APP在街上截車大多都不願意載入景區，這一點會不太方便。另外，我住的桃李在頂樓，小小的房間，廁所和沐浴一起，洗澡後廁所就全濕透了，要是提供掃水漬的工具或者拖把會更好。連住了兩晚，沐浴用品只給了一套不夠用，再問的時候，感覺不太願意給。服務雖然一般，但是房間還是挺別緻的。早餐還好，不要太高期望。整體還算滿意，但不要期望有青旅的熱情和好客。
Stayed 2 nights in Dec 2018
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Not convenient location, hard for foreigners to get transport. Poor facilities
Stayed 2 nights in Dec 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店位置有點偏僻，但前台服務態度好，客房整潔優雅，具備暖氣，整體感覺很舒服。意外驚喜就是入住第二天下了厚厚的雪，從窗戶看出去很漂亮。
Stayed 3 nights in Dec 2018
Verified review

8/10 Good

Benny

A very committed host, she even picked up my phone call at 11:00 pm as I was midway through to the hostel and couldn’t find no way to get there. The breakfast is alright. If you are having other favourable brekkie spots you could skip the meal the hostel provides to be honest. Anyway the room is again clean and tidy. Everything is just so well organized.
Stayed 3 nights in Nov 2018
Verified review

10/10 Excellent

Bear

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
員工們非常細心友善並且幫忙！性價比特高！一定會再次入住！
Stayed 2 nights in Nov 2018
Verified review

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

有點失望的住宿之旅

這次住了四天，以下是我覺得不錯的地方： 1.服務人員很親切 2.走出去轉角就有公交車可以搭，附近也有一些餐館 3.早上九點前有免費早餐可以吃 有些地方可以再改進： 1. 廁所味道非常重，即使工作人員在我們出去時有幫我們開窗通風，回來味道還是在 2. 浴室拉門很卡，洗澡要兩個人一起堆才能關門 3. 打掃不太乾淨，出去玩回來，掀開被子就看見我的好幾根落髮還在床上 4. 我們住的那間收不到中港卡的訊號，只能用內部的wifi，沒辦法翻牆回台灣，查資料有點麻煩
Stayed 4 nights in Oct 2018
Verified review

8/10 Good

Virginia

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely room, beautiful touristic area, good wifi

The hotel is by a bus stop and was within walking distance of the hotel where my meetings were, so it was convenient. There are only about 8 rooms in the hotel. The room was spacious, with a good sized terrace and a sofa and reading area. I could work on the terrace, but there was no desk in the room itself. Excellent wifi (for China) but no closet space (just 4 few pegs on the wall). There is someone at the desk only starting at 8 am, so beware if you need to check out earlier, do so the night before. Staff, as usual in China did not speak English - best to communicate with clearly printed notes. They have good translation software, but I sometimes had problems with it when interpreting spoken English. Would go back to this beautiful, touristic area and the hotel for a holiday with no hesitation, for work... maybe depending upon the circumstances
Stayed 7 nights in Oct 2018
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

felt very unsafe, left straight away

please beware of this place!!! I DID NOT end up staying here even AFTER PAYING the full price. I booked this place based on the reviews I saw on Baidu, on which this place received a rating of 8.7/10, when I arrived on the day, the actual place looks nothing like that on the pictures. The room I was given had black mouldy patches all over the wall, the supposed white beddings even had a tinge of yellow. As a solo female traveler, I was extremely concerned by the security of the hotel rooms, I was given a room on the first floor, there is an attached courtyard , the door from the room to the courtyard cannot be locked, the fences are way too low to serve for security purposes, anyone can climb in easily. Please beware that this place is located in the midst of a rural wholesale market, with cargos coming in and out and vegetable scraps everywhere. Provided that the surrounding area appears to be a rather complex and not the safest environment. I was very scared and LEFT straight away and jumped on the last train home, even after paying the full price of my room. I hope my experience can help my fellow travelers to be more aware when making a decision.
Stayed 1 night in Sep 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, clean and quiet.

The room was nice and clean. Breakfast was next door. The staff was friendly and helpfull. Hotel was close to bus stops, food and fruit market. We enjoyed our stay.
Stayed 2 nights in Aug 2018
Verified review

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely charming and perfectly located for all that we wanted to do in Hangzhou. The hotel is situated around the corner (read:quiet) from a charming lane filled with shops and restaurants-this is not a western tourist type of spot, so make sure you have a translating app if you don’t speak Chinese-this was a plus for us. We found the locals to be very welcoming and warm. The front desk staff went above and beyond the call of duty to help us with arrangements and other things that our poor command of the Chinese language hindered. Just a lovely experience all around. I only gave 4stars for the comfort level because one of the beds in our 2-bed room was a thin mat (on a platform bed) -our spoiled western bodies were not comfortable all night - the other bed was fine.
Stayed 2 nights in Aug 2018
Verified review

10/10 Excellent

レイ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
受付もオーナもとても親切で、ロビーでお茶をしてくれたり、いっぱい地元のことを教えて貰った。 日本人に馴染むの畳もある。西湖龍井を飲める。 最高の体験でした。 また近くの"酔白楼"(レストラン)もとても美味しかった。
Stayed 3 nights in Jul 2018
Verified review

10/10 Excellent

Sondra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and quiet, near many points of interest. The staff was welcoming, informative, and warm. Convenient access to public transportation, bike rental, and/or walking. I would definitely stay here again!
Stayed 2 nights in Jun 2018
Verified review

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities
Verified review

8/10 Good

Feng

Liked: Staff & service
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2018