"Great property with amazing food! I feel the highlight for me was the food… they had a variety of options to choose from and the taste was truly amazing"
"Das Serendip Hotel liegt eigentlich traumhaft - aber in the middle of nowhere. Ohne telefonisches Anfordern eines tuktuk geht nichts. Das Personal war sehr freundlich aber wenig geschult. Die Zimmer wurden in den vier Tagen (von zwölf gebuchten) nicht einmal gemacht. Expedia sollte darauf hinweisen dass es ein prima geignetes Hotel ist für einen stop over in Kandy aber als Standorthotel eher ungeignet."
"Excellent service all the staff was so nice. My room was very nice and the view of the mountains from my terrace was beautiful. The food was also very good. "
"We stayed for three nights. Absolutely amazing hotel. Staff were amazing and specially we need to mention our butler, Sakunthala and she was great and made our stay extremely memorable and special. Food was amazing too. We wanted to see Kandy perahara and the general manager immediately contacted the manager from queens hotel Kandy, who got us excellent seats to watch the perahara. Staff were so friendly and made our trip truly enjoyable."
"The staff at the hotel provided great customer service, friendly and awesome hospitality. The hotel rooms have great scenic views. I would recommend to all guests"