Fridge wasn’t clean. Food still in it. Garbage still in trash and bedroom drawers. No soap. And the dishwasher smelt horrible like it has mildew. Missing a lot of pots and pans. The bbq area was dirty. Still had food and old charcoal in the grills. Couldn’t even cook. The lady serving breakfast had the worst attitude. The front desk was lovely. It was quiet. And I didn’t even get room service after I requested it. But for what I paid it was not clean at all.
Room size is nice, but not worth staying here. They tried to update the hotel, but was done very cheaply with just wallpaper and not much else. At night I had little flying bugs come out and fly to the lights. Couldn't tell where they were coming from but pretty gross. Not sure they ever vacuumed. Only 1 ice machine on 1st floor. Door to pool was broken. Breakfast was nothing special. Won't be back.
The staff is excellent. Jeremiah, Jennifer and Louis have been some of the greatest host for a property location. They have made our stay extremely comfortable and enjoyable. There's not much I can say that I don't like about this location. The housekeeping staff is a little selfish with the towels and toiletries. But other than that...this place works very well with out budget and comfort levels.
Clean and professional staff. Rooms are clean. All amenities one would expect.
East Chicago can feel like an old industrial desert, but this property is nicely tucked in to where it feels very comfortable.
So far, there is nothing that I don't like about this property. The front desk staff, Louis and Jeremiah have been excellent at making this place very welcoming. Even the janitorial staff is very good and friendly.
Adriel
เข้าพัก 2 คืน, พฤษภาคม 2025
8/10 ดี
Shiloh
22 พ.ค. 2025
ชื่นชอบ: ความสะอาด
The people working were really good with my elderly parents.
Very convenient location. Right by the interstate and there's a Cracker Barrel right next to it and a Wendy's about a block away. The visitor center is right by it too.
Nellie at the front desk printed a form for me because the guest printer was out of order. She was so friendly and helpful, we were so grateful! It was the most comfortable stay in our few day long roadtrip.
Katy
เข้าพัก 1 คืน, มีนาคม 2025
4/10 แย่
Masood
17 มี.ค. 2025
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
The TV was not working. It took 12 hours to get service to fix it.
The pool was freezing. I took my kids there because of the pool but the heater was not working and the pool was freezing. Just got an apology, but it was a disappointment for my kids. Something should have been done.