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Grand Mercure Lake Hamana Resort & Spa

Property class: 4

Choose dates to view prices

Located close to Hamanako Garden Park, Grand Mercure Lake Hamana Resort & Spa provides an indoor public bath (no minerals), shopping on-site and a garden. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities, such as an arcade/games room and laundry facilities.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is ฿1,700
฿2,119 total
8 Sept - 9 Sept

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Classic Room, Japanese style, 4 futon beds, Ocean/Sea view

A traditional Japanese-style room with tatami flooring, a low table, and a television.

Classic Room, Japanese style, 4 futon beds, Ocean/Sea view

  • Sleeps 8
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Classic Room with 2 single beds and 2 extra beds

A hotel room with two beds, a desk, a chair, a lamp, a window with a view, and a picture on the wall.

Classic Room with 2 single beds and 2 extra beds

8.0 out of 10
Very good
(27 reviews)
  • Sleeps 6
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room with 2 single beds and 2 extra beds

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Classic Room with 2 single beds and 2 extra beds

  • Sleeps 8
  • 2 Single Beds and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Classic Room, Japanese style, 4 futon beds, Lake view

Free toiletries, hair dryer, slippers, bidet

Classic Room, Japanese style, 4 futon beds, Lake view

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Lake view

Free toiletries, hair dryer, slippers, bidet

Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Lake view

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 10
  • 2 Single Beds and 3 Single Futons
  • Free Wi-Fi

View all photos for Classic Room, Multiple Beds (Japanese Western Style)

A hotel room with two beds, a desk, a chair, a TV, a lamp, a small table, and a window with a view of a bridge and mountains.

Classic Room, Multiple Beds (Japanese Western Style)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 8
  • 2 Single Beds and 3 Single Futons
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds (Shower Booth)

A hotel room with two beds, a desk, a chair, a TV, and a large window with a view.

Standard Room, 2 Single Beds (Shower Booth)

  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

A hotel room with two beds, a desk, a TV, and a large window with a view.

Standard Room, 2 Single Beds

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 6
  • 2 Single Beds
  • Free Wi-Fi

Superior Room with 2 single beds and 1 extra bed

  • Sleeps 6
  • 2 Single Beds and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Executive Room, 2 Single Beds

A folded dark blue shirt with a gold emblem and a yellow cufflink on a textured surface.

Executive Room, 2 Single Beds

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 6
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Suite, Multiple Beds (Japanese Western Style)

A hotel room with a large window, a sofa, a bed, and a small table.

Classic Suite, Multiple Beds (Japanese Western Style)

  • Sleeps 7
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 1 Double Bed

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Classic Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Suite, 2 Single Beds

In-room safe, iron/ironing board (on request), free WiFi, bed sheets

Classic Suite, 2 Single Beds

  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds, Accessible

A hotel room with a bed, a desk, a TV, and a bathroom with a sink and mirror.

Classic Room, 2 Single Beds, Accessible

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Suite, 2 Single Beds

A hotel room with two beds, a TV, a desk, and a view of the water.

Classic Suite, 2 Single Beds

  • Sleeps 8
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room (Modern Japanese Style)

A traditional Japanese-style room with tatami flooring, a low table, and a television.

Standard Room (Modern Japanese Style)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds

A hotel room with two beds, a small table, a chair, a large window with a view, and a modern wall art piece.

Family Room, Multiple Beds

  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Executive Room, 3 Single Beds, Sea View

  • Sleeps 6
  • 3 Single Beds
  • Free Wi-Fi
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About the area

Nishi Ward, a neighbourhood in Hamamatsu, is home to Grand Mercure Lake Hamana Resort & Spa. Hamanako Garden Park and Hamamatsu Flower Park are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Hamana and Nakatajima Sand Dunes. Don't miss out on a visit to Hamanako Palpal Theme Park. Visit our Hamamatsu travel guide
Map
4396-1 Yamazaki, Yuto-cho, Chuo-ku, Hamamatsu, 431-0101

What's nearby

  • A red torii gate in the water with a bridge in the background.
    Lake Hamana
    1 min walk - 0.0 km
  • A park with a windmill, green grass, trees, a path, and flowers.
    Hamamatsu Flower Park
    16 min drive - 8.0 km
  • Hamanako Garden Park
    5 min drive - 2.7 km
  • Yuto Culture Center
    5 min drive - 2.0 km
  • Hamanako Palpal Theme Park
    17 min drive - 8.7 km

Getting around

  • Oitsu Station
    30 min drive
  • Shizuoka (FSZ-Mt. Fuji - Shizuoka)
    69 min drive

Restaurants

  • Starbucks
    21 min drive
  • 夢の一歩 湖西店
    9 min drive
  • Starbucks
    6 min drive
  • Starbucks
    13 min drive
  • 麺匠家
    12 min drive

About this property

Grand Mercure Lake Hamana Resort & Spa

  • Upscale hotel near Lake Hamana
  • Located close to Hamanako Garden Park, Grand Mercure Lake Hamana Resort & Spa provides an indoor public bath (no minerals), shopping on-site and a garden. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities, such as an arcade/games room and laundry facilities.
  • You'll also find perks such as:
    • A seasonal outdoor pool and a children's pool
    • Free self-parking
    • Buffet breakfast (surcharge), free train station pick-up and hot springs on-site
    • A front desk safe, a lift and newspapers in the reception
  • Room features
  • All 369 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with bidets and baths or showers
    • Flat-screen TVs with satellite channels
    • Fridges, heating and daily housekeeping

All-inclusive details

  • All-inclusive room rates at Grand Mercure Lake Hamana Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

  • This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 2:00 PM to 5:00 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 3,872 to 3,872 for adults and JPY 1,997 to 1,997 for children
  • A restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Hot springs
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Garden

Spa

  • Hot springs
  • Massage
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3872 to 3872 for adults and JPY 1997 to 1997 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: PayPay, Merpay and WeChat Pay
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The seasonal pool will be open from July to August
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is required for transport to and from this property
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Grand Mercure Lake Hamana Resort & Spa have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

How much does it cost to stay at Grand Mercure Lake Hamana Resort & Spa?

As of 21 Aug 2026, prices found for a 1-night stay for 2 adults at Grand Mercure Lake Hamana Resort & Spa on 8 Sep 2026 start from ฿1,700, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Mercure Lake Hamana Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Mercure Lake Hamana Resort & Spa?

Self-parking is free at this property.

What time is check-in at Grand Mercure Lake Hamana Resort & Spa?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Mercure Lake Hamana Resort & Spa?

Checkout is at 11 AM.

Are there all-inclusive benefits at Grand Mercure Lake Hamana Resort & Spa?

Some rate plans available at this hotel are all-inclusive.

Where is Grand Mercure Lake Hamana Resort & Spa located?

Located in Nishi Ward, this hotel is steps from Lake Hamana and 2.8 mi (4.5 km) from Hamanako Garden Park. Hamamatsu Flower Park and Hamanako Palpal Theme Park are also within 6 mi (10 km).

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