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"Room itself fine but newly fitted shower tray flooded bathroom - Room service poor as 3 different menus give 3 different times this is available and a 4 Star hotel stopping room service at 8.00pm???? Wnen cold sandwiches came with chips quality was v poor - drie out bread a scraping of butter and over-fried oily chips - definitely not a 4 Star hotel - younger bar tender needs training on customer service and attitude. Housekeeping staff and receptionist great."

"Great hotel and super friendly staff. Lots of free parking and EV charging on site. Easy walk to the Brick Community Stadium. Breakfast very good and plenty of choice."

"Stayed here to attend a conference on site which was convenient. Breakfast is very good and I really liked the on site spa and fitness facilities. The spa had a promotion with the hotel which was good. The room is nice, comfortable and clean. Would’ve appreciated a mini fridge in the room although the hotel staff allowed me to keep things in reception. The reception staff are generally very helpful except one male manager during my stay who was not very flexible or helpful."

"The staff were excellent and friendly, the hotel was clean, the breakfast was lovely"

"Brilliant hotel and value for money. Stayed at many different hotel chains and this is one of the better ones I’ve stayed at for size of room, having seperate lounge area with sofa, huge bed, tv with Netflix etc, pool, nice bar and food, £15 in uber to city centre and also includes parking. Rather pay that price and travel than the city centre prices!! Will def be staying here in future "

"It was very clean, Breakfast Great"

"The hotel was clean. The staff were amazing. Breakfast was good. The only problem was getting there. The postcode kept sending us to Park Lane Resort. "

"lovely breakfast"

"Rooms where clean and staff was very friendly with a great location. A little difficult to reach staff before check-in time (11am), but this doesn't take away from the overall experience significantly in my opinion."

"Excellent location. Room is clean but there was a time since I was on the first floor, bad smell from the bathroom even though the bathroom is very clean. I believe it’s from being the lowest floor, anything from the upper floors contributed to the smell. However since I am out almost all day, it was okay. Breakfast was okay and traditional."

"Well from the welcome to the last minute we could not fault this place. Location fantastic with great views of the River Dee. All the staff weee super friendly even the manager/owner! We checked in slightly early at 13:30pm, had a couple of drinks in the bar to then later on having evening meal all fab. Plenty of choice on the menu and delicious.. The rooms were clean and bed was comfortable. The shower super powerful. Sockets either side of the bed as well. The breakfast was really good...

"Great room Great location"

"Staff were great, rooms decent. Best breakfast coffee I’ve ever had in a hotel. Beds and pillows were comfortable too. "

"Stayed here for one night. Location is perfect, 10 minute walk from Lime Street station and roughly 5 minutes from the main city centre. Room was ok sized, did the job. Impressed with the fact that they had Sky and all the premium channels which is something you do not see at a hotel. My only issue was the fact the curtains don’t close all the way so light does come in. Would come back here to stay."

"very friendly and knowledgeable staff. nothing was too much trouble for them. location is outside the city centre but located just off a highway and the city centre is 20 minutes away by taxi. close enough to the football stadiums to make the accommodation savings well worthwhile."

"Staff brillant"

"Lovely hotel in Southport. Nice room and good breakfast. Only valet parking (£20) or street parking available thpugh"