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"Room was excellent, clean and very comfortable. The only issue was the coffee in the room. Minor I know but there was no regular coffee pods. Only tea and decaf. There was also only artificial sweetener. Other than that the room was superb. We'll be staying again as the price was very reasonable"

"This hotel is located in a great spot but it needs an overhaul way bad. The check in area and carpet is so dirty, the room is okay but the bathroom is tiny and wasn’t very clean. The beds were comfortable though. The breakfast was a sad effort. If there is a youth group ahead of you, don’t expect anything to be left. They don’t restock very well. I hate to leave a bad review but I wish I had read into the place better. I’m not sure if there is a better option in the area so I’m sure they will...

"Room was interesting. Loved the spiral staircase down to the bathroom and the jacuzzi tub (stayed in the Music Room). Property is beautiful. You get a complimentary wine tasting and continental breakfast at Belhurst Castle. Check-in is at Belhurst which we didn't realize. Luckily it is only a few miles away so not a big deal to get there and back. No hotel staff at White Springs Manor. Negatives: Bathroom had no door.... was located in the lower level of the room (bed was upstairs) but still...

"I love walking into the hotel and you can smell how clean it was The staff was very helpful and answered all my questions Everyone I came in contact with was extremely nice and sweet the rooms were wonderful and I love the shower with the seat very roomy very clean. The breakfast was fine also for coming with the room the area was clean. The food tasted OK could’ve been a little warmer, but besides that for a free breakfast it was pretty good if I ever go up to Waterloo again I’ll definitely...

"bodywash empty and room dirty no breakfast also"

"You can always count on your stay being consistent. Great staff, who are friendly, and very accommodating. Clean rooms, plenty of parking, easily accessible from the NYS Thruway. Great value for the money."

"The location is amazing with views of the lake. The staff is very nice and helpful. The restaurant and the people there are absolutely incredible. Its a great place!"

"Nice stopover stay. The air conditioning was loud and a bit cold, though. Couldn't figure out how to turn it down/off."

"Amazing location, staff was amazing and Mike (Manager) made sure everything was at expectations. Will definitely come back and enjoy this oasis again."

"NO COMPLAINTS RECOMMEND. "

"This is such a lovely home circa 1834! Kimberly and her husband have really made their home and gardens lovely and so comfortable! As hosts, they are very cordial and interesting to interact with. I highly recommend staying at Vintage.. we’ve stayed there twice so far and plan to stay there in the future when we are in the area!"

"clean"

"Very pleasant experience"

"The staff was so friendly and helpful. Parking was easy and spacious. Their breakfast buffet was so convenient and having coffee/juice available 24/7 was so appreciated! The room was clean and the shower amenities smelled so nice. I would definitely book here again!"

"Love driving right up to your room and taking luggage on in. No stairs, no elevator. Clean friendly staff. Close to a breakfast place, a Dunkin and other places to eat."

"The water would not drain properly when having a shower. Plumbing problem. One day they forgot to clean my room. Over all ok for the price."

"Please never stay at this spot if the rate is more than $100 per night. Our sheets had an old spot of blood. There was a used washcloth on the shower. The breakfast was beyond lame. Grossest spot I’ve stayed at in my adult life."

"Woke up and went in bathroom. Covered in bugs. All over wall, crawling around sink and shower. Mentioned to the front desk clerk, and she couldn’t have cared less. Not even a sorry about that. Just checked me out and sent us on way."

"So disappointing for our anniversary! The room was filthy, and it smelled like mold! We absolutely froze! We had turned the heat on, but still had to utilize the hot water from the shower, and the microwave in the room to warm it up! Definitely not worth what we paid!"