Grand Hyatt Guangzhou provides a luxurious retreat in the city center. Guests can unwind with a deep-tissue massage at O Spa or enjoy meals at three on-site restaurants. The hotel offers free in-room WiFi, an indoor pool, and a 24-hour gym for a complete experience.
Located in Tianhe, a neighbourhood in Guangzhou, Grand Hyatt Guangzhou is near a metro station. Canton Tower and Beijing Road Pedestrian Street are notable landmarks, and the area's natural beauty can be seen at Yuexiu Park. Looking to enjoy an event or a match while in town? See what's going on at Canton Fair Complex. Visit our Guangzhou travel guide
No. 12 Zhujiang West Road, Pearl River New City Tianhe Dist., Guangzhou, Guangdong, 510623
What's nearby
Guangzhou Opera House
11 min walk - 1.0 km
Flower City Square
13 min walk - 1.1 km
Tee Mall
14 min walk - 1.2 km
Tianhe Stadium
2 min drive - 2.1 km
Taikoo Hui
2 min drive - 2.1 km
Getting around
Women and Children's Medical Center Station
5 min walk
Guangzhou Railway Station
8 min drive
Baiyun International Airport (CAN)
29 min drive
Restaurants
Grand Club Lounge 嘉宾轩
1 min walk
Coffee Around
6 min walk
星巴克
2 min walk
G Bar
1 min walk
The Happy Monk (Kingold Century)
2 min walk
About this property
Grand Hyatt Guangzhou
Luxury hotel near Canton Tower
Located close to Beijing Road Pedestrian Street and Canton Fair Complex, Grand Hyatt Guangzhou provides a garden, a hair salon and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour gym.
You'll also find perks such as:
An indoor pool
Free self-parking
Limo/town car service, buffet breakfast (surcharge) and express check-out
Multilingual staff, ATM/banking services and concierge services
Guest reviews give top marks for the helpful staff
Room features
All 368 rooms have comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-compatible safes and laptop-friendly workspaces.
Extra conveniences in all rooms include:
Down duvets, rollaway/extra beds (surcharge) and free cots/infant beds
Bathrooms with rainfall showers and deep-soaking baths
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
24-hour train station pick-up and drop-off shuttle (surcharge)
Train station shuttle at scheduled times, on request
Limo/town car service
Free self parking on site
Limited on-site self parking
Food and drink
Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 230 per person
3 restaurants
A bar/lounge
Restaurants on site
G Restaurant
The Market Cafe
The Penthouse
Things to do
24-hour gym
Indoor pool
Sauna
Steam room
Stereo
Family friendly
In-room cot
Indoor pool
Laundry facilities
Rollaway/extra bed (surcharge)
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
Business centre
Conference centre
Meeting rooms
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible train station shuttle
Hardwood flooring in room
Lift
Wheelchair accessible (may have limitations)
More
2 buildings
24 floors
Banquet hall
Built in 2008
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Down comforter
Free cot
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Bidet
Deep soaking bathtub
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels provided
Entertainment
LCD TV with satellite channels
Food and drink
24-hour room service
Free bottled water
Minibar
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CNY 230.0 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: CNY 1000 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately CNY 230 per person
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: CNY 230.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Property is also known as
Grand Hyatt Guangzhou
Grand Hyatt Guangzhou Hotel
Guangzhou Grand Hyatt
Grand Hyatt Guangzhou Hotel Guangzhou
Guangzhou Hyatt
Guangzhou Hyatt
Guangzhou Grand Hyatt
Grand Hyatt Guangzhou Hotel
Grand Hyatt Guangzhou Guangzhou
Grand Hyatt Guangzhou Hotel Guangzhou
Frequently asked questions
Does Grand Hyatt Guangzhou have a pool?
Yes, this property has an indoor pool.
How much does it cost to stay at Grand Hyatt Guangzhou?
As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Grand Hyatt Guangzhou on 6 Apr 2026 start from ฿3,822, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Grand Hyatt Guangzhou pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Hyatt Guangzhou?
Self-parking is free at this property.
What time is check-in at Grand Hyatt Guangzhou?
Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).
What time is check-out at Grand Hyatt Guangzhou?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Where is Grand Hyatt Guangzhou located?
Located in Tianhe, this luxury hotel is 2.7 mi (4.4 km) from Canton Tower, and within 6 mi (10 km) of Yuexiu Park and Beijing Road Pedestrian Street. Canton Fair Complex and Shangxiajiu Pedestrian Street are also within 6 mi (10 km). Women and Children's Medical Center Station is 5 minutes by foot and Zhujiang New Town Station is 5 minutes.
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Reviews
Grand Hyatt Guangzhou Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very nice Hotel! Absolutely recommend to anyone looking for a good hotel in Guangzhou, central location, spacious rooms, tidy, outstanding customer service, the Buffet is one of the best in the city! Worth every penny.
All the hotels are located centrally in the city. The rooms are clean, tidy, and spacious. Check-in and check-out are smooth. The breakfast is good with lots of varieties.
The room has a very nice view and very clean and comfortable. The staff is friendly too and the amenities is very good. Close to a lot of restaurants and public transportation is convenient. Only thing need to improved might be its lighting and the sign
Hou Tong
Stayed 1 night in Jun 2024
6/10 Okay
Mrs Pauline
16 Mar 2025
Liked: Cleanliness, staff & service
Grand but not Grand enough
Hotel was good location , I am a bath person bath just a square to sit so for this reason I would not stay again , breakfast needs a better selections than just pastries omelettes etc
Centrally located at CBD with easy access.
Rooms are large, quiet clean and tidy.
Good Variety of food served for breakfast and good variety of wines at lounge.
Only one comment is more training should be provided to reception as it takes more than 20 minutes for Check-in
Eric
Stayed 1 night in Dec 2023
8/10 Good
RAJAI
7 Mar 2024
Liked: Room comfort
Disliked: Property conditions & facilities
good enough below GH standards
the hotel is below Grand Hyatt standards, run down and old.
The staff are friendly but lack basic English communication for an international chain.
bed is comfortable and pillow options are available.
getting up to the room is a hassle, you need to go up to the 22nd floor and then change elevators to go back down to your room.
Location is great