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Krystal Urban Guadalajara

3.5 star property
Modern retreat in Guadalajara where travelers can enjoy city panoramas from the rooftop terrace or visit the 24-hour gym on their own schedule

Choose dates to view prices

Krystal Urban Guadalajara, in the city center, offers travelers a convenient base with practical amenities. Enjoy a coffee shop, dry cleaning, free WiFi, rooftop terrace views, and luggage storage.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is ฿3,191
฿3,861 total
includes taxes & fees
24 May - 25 May

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in fee: MXN 400
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MXN 500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 305 for adults and from MXN 218 for children
  • Early check-in fee: MXN 400 (subject to availability)
  • Late check-out fee: MXN 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Krystal Urban Guadalajara pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Krystal Urban Guadalajara?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Krystal Urban Guadalajara on 24 May 2026 start from ฿3,191, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Krystal Urban Guadalajara?

Self-parking is free at this property.

What time is check-in at Krystal Urban Guadalajara?

Check-in start time: 3:00 PM; check-in end time: 11:00 AM. Early check-in is available for a fee of MXN 400 (subject to availability). After-hours check-in is not available.

What time is check-out at Krystal Urban Guadalajara?

Checkout is at noon. Late checkout is available for MXN 500 (subject to availability).

Where is Krystal Urban Guadalajara located?

Located in Zona Minerva, this hotel is 0.5 mi (0.8 km) from Minerva Roundabout, and within 3 mi (5 km) of US Consulate General Guadalajara and Expo Guadalajara. Guadalajara Cathedral and Guadalajara Country Club are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.0

Cleanliness

8.8

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 1124 out of 1589 reviews
Rating 8 - Good. 272 out of 1589 reviews
Rating 6 - Okay. 119 out of 1589 reviews
Rating 4 - Poor. 34 out of 1589 reviews
Rating 2 - Terrible. 40 out of 1589 reviews

Reviews

Verified

10/10 Excellent

Erick Alexis

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff and good location.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Jorge Martinez

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, Friendly staff and good location
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Magali

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Tania P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service the personnel and the cleaning room were unique
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Fabiola

Liked: Cleanliness, amenities, property conditions & facilities
Quite and safe location .
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Guillermina

Liked: Cleanliness, staff & service, amenities
Excellent service, location and amenities. Thank you for a very pleasant stay.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Lisel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
It was clean and in a perfect spot to go everywhere. The service was awesome.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

MONICA

Liked: Staff & service, amenities, property conditions & facilities
I liked the location of the hotel, there were a lot of places to go out and eat and even order online, the room was nice however the WiFi signal was not working properly in our room and it seemed like it hasn’t been swept and there was a cleaning towel rolled with the bed sheets so that was not a nice thing to find.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Lilibeth

Liked: Property conditions & facilities
staff was very courteous. Especially the concierge who was very helpful and super friendly
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was Excellent, as pictured; Breakfast buffet was very good, with lots of choice.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Good location. Nice staff
Stayed 4 nights in Aug 2025
Verified

8/10 Good

daysi

Liked: Cleanliness
Comfortable bed and pillow and a nice-sized room with balcony
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jose David

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and very well located… thanks and keep up the good work!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Fatima Fabiola

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jahir

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and good treatment
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Oct 2025
Verified

8/10 Good

JUDITH

Liked: Cleanliness, amenities
The staff were friendly, and the room was clean. The only thing I was a little scared of was the shaking when using the elevator. I hope they fix it soon. Also, there was a slight smell of cigarette smoke throughout the building. It probably came from outside.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Hector

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was very clean, the staff did great work at helping my cousin get to the room in a wheelchair. However, I was a little bit disappointed at not having a refrigerator in the room. Other than that my stay was pretty much perfect.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
I have to say Isaiah may a great impression remembering me and my wife from out past visits . He greeted us with a warm welcome to the hotel while helping immediately to unload our luggage and bags for us to check in . I have to say regardless of us being long long time clients with Krystal . This hotel overall is great from start to finish . I have to say room was very clean like always . Alondra was very helpful too my helping book my ride to the airport. Thanks for the awesome stay and hospitality.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt had a chance to enjoy the amenities due my itinerary. However the staff and restaurant attention was great! Specially the waiter captian in the mornings was always pending my baby had her fruits ready!
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Andres

Liked: Cleanliness, amenities, property conditions & facilities
Yes. Very courteous, clean and professional.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Heriberto

Liked: Staff & service
Disliked: Cleanliness
Room was ok, spacious. It was a bit dirty when we received it. we found some hair sittinf in the shower also the sink appeared to be clogged. The nd the carpet on the hallways are very dirty. I used to stay here before but unfortunately not recommended anymore.
Stayed 1 night in Dec 2025