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Hotel Frances

3.0 star property
The rooftop terrace provides a stylish retreat while the knowledgeable staff offers insider tips for exploring Guadalajara's historic treasures

Choose dates to view prices

Hotel Frances in central Guadalajara combines relaxation with convenience. Travelers love the peaceful rooftop terrace, practical dry cleaning, and attentive concierge. The staff earns praise for tour assistance and limo transportation, making city exploration easy.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Bar
  • Laundry room
The current price is ฿1,690
฿2,045 total
includes taxes & fees
21 May - 22 May
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 170 to 170 per person
  • Airport shuttle fee: MXN 350 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Is Hotel Frances pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Frances?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hotel Frances on 21 May 2026 start from ฿1,690, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Frances?

Check-in start time: 3:00 PM; check-in end time: 5:00 AM. After-hours check-in is not available.

What time is check-out at Hotel Frances?

Checkout is at noon.

Does Hotel Frances provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 350 per vehicle applies.

Where is Hotel Frances located?

Located in Downtown Guadalajara, this hotel is steps away from Plaza de la Liberacion and Guadalajara Cathedral. Guadalajara Wax Museum and Plaza de Armas are just steps away. Guadalajara Centro Station and Plaza Universidad Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.2

Cleanliness

9.0

Location

8.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 442 out of 1001 reviews
Rating 8 - Good. 276 out of 1001 reviews
Rating 6 - Okay. 144 out of 1001 reviews
Rating 4 - Poor. 74 out of 1001 reviews
Rating 2 - Terrible. 64 out of 1001 reviews

Reviews

Verified

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and staff was nice.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Frank

Liked: Cleanliness, staff & service
Staff very very attentive and looked free us well.
Taken from the rooftop terraza
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Raul

Liked: Cleanliness, amenities, property conditions & facilities
Great location. At the centro and also close to the train. Very clean and comfortable room. The staff were extremely nice and friendly.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities
Our stay was amazing in this historic hotel. The staff was super friendly and made us feel welcomed and at home. The amenities and the cleanliness was excellent as well. I will definitely be returning soon.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t try ether one .. always good
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Eric Sandoval

Old and needs some repairs, however great staff, does have a restaurant with descent food. Price is low average, but I guess it match the property.
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Olivia

Liked: Staff & service
Disliked: Amenities
I love staying at the older historical hotels in GDL. Hotel Francés just needs some extra touches. Like paint in the rooms and some dusting of the sofas in the reception area. Overall the place is okay. I wouldn’t stay there again just because there’s other hotel with similar prices and better quality. If you are looking for something reasonable priced and just need somewhere to sleep it’s good.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Elizabeth M.

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location! Great service
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Diego

Liked: Cleanliness, staff & service
The building does have some great historical features but it still was has cozy.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay… it was comfortable and entertaining… can’t wait to come back!!!
Stayed 5 nights in Feb 2025
Verified

6/10 Okay

Luis F.

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were very nice and provided great service. Room space was very small specially the bathroom and shower. Towels were very thin. Elevator was out of service multiple times.
Stayed 12 nights in Dec 2025
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities
Room was good, its an old building so dont expect perfection, staff is very friendly, this trip was tough because of all the construction around, but we made the best of it. Will be back next year.
Stayed 7 nights in Oct 2025
Verified

8/10 Good

Adriana

Liked: Cleanliness, staff & service
I like the proximity of this hotel to shopping and museums.
Stayed 4 nights in Nov 2024
Verified

6/10 Okay

Arminda

Liked: Cleanliness
The hotel is beautiful and clean. What you’d expect for a historical building. However, it was listed as having an elevator. When we arrived we were told that the elevator has not been working for almost 3 weeks since they are waiting for a part that is coming in from Italy. I had my 83 year old mother and handicapped brother going up and down the stairs for two days. Not sure if this is Expedias fault for not updating the listing or the hotel’s.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Onofre

Liked: Cleanliness, staff & service, property conditions & facilities
Polite employees and very helpful
Stayed 7 nights in Apr 2025
Verified

8/10 Good

Eldibrando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, like that they had entertainment on Friday, Saturday and Sunday. Rooms need updating. Would of rather had a shower than a tub.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical property in the historic district. Wonderful experience. The hotel staff are amazing!
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Jorge

Disliked: Staff & service, amenities, property conditions & facilities
Stayed here many times. It was good in the past. Unattended and poorly staffed.
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Lola

Liked: Staff & service
great location. would pick a larger room next time that is NOT on the street. Pretty noisy.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

KARINA

Liked: Cleanliness, staff & service, amenities
The staff was amazing! Welcoming and helpful. The beds need to be updated tho. They are clean but the mattress is hard.
Stayed 2 nights in Feb 2025
Verified

2/10 Terrible

Nancy

Liked: Staff & service
Disliked: Cleanliness
The water and electricity cut off on the middle of the night around 9pm and didn’t turn on until 2am luckily we needed to go to sleep to catch a flight. The staff is very accommodating The only elevator doesn’t work and the 3rd floor is very loud with AC noises and cathedral bells every hour. This is the oldest hotel in Guadalajara and it shows.
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

Noemi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We honestly opted to move to another hotel without complaining. There is the process of remodeling and I hope once it’s completed there will no longer be issues with the AC. This is not a reflection of the staff as they tried to make us feel comfortable
Stayed 7 nights in Apr 2025
Verified

4/10 Poor

Abel

Disliked: Amenities, property conditions & facilities
Great location (Centro) well, it is the oldest hotel in the city and built in 1600’s. Hard beds, bad Wi-Fi, remotes for TV & Air 2 ft from the wall😛 No heating, lots of noise in the evening. Till 10 or 11pm No early siestas 😝 2 of the 3 nights events in the lobby. No refrigerator. For takeouts. But inexpensive. (Under$50) Just my point of view Platinum member (Expedia)
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Howard

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The front staff where very friendly and helpful. Make sure you ask for your car well before your ready to leave it takes about a half hour to get your car..I had room 308 on the penthouse floor it was goo, except for what appeared to be black mold on the cieling all along the one side. The shower floor was not to clean and the drain is plugged. The view on the ph floor is great facing the cathedral. All and all it is a decent stay. Beds and pillows are harder than I like. Location is a 10 however.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities
Here's a polished and more professional version of your review while keeping your voice and experience intact: --- The hotel is definitely older, but that’s part of its charm and character. We enjoyed our stay—staff were friendly and helpful throughout. Check-in was a bit slow, but we were eventually taken care of. One of the best parts is the location: just a short walk to the cathedral and many major tourist attractions, with two fantastic cafés on either side of the hotel Cafe Arte and Chai (best breakfast). It’s truly a convenient base for exploring the area. The hotel also offers helpful services like organizing tours to other areas Tequila, Tlaquepaque, Tonola etc, airport transfers, and other arrangements as needed. In the evenings, they host entertainment such as mariachi, tribute bands, and live music. We attended each event and had a great time relaxing with a few drinks. Cleanliness could use some improvement, but it was generally acceptable. We visited in July, and it was extremely hot with a noticeable mosquito presence—both indoors and out—so we recommend bringing bug spray. This isn’t really a hotel issue, just something to be aware of when visiting during the summer. Overall, a pleasant and memorable stay with a lot of local flavor.
Stayed 4 nights in Jul 2025