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"Stayed in room 427 for only one night. The only reason I didn’t give a lower rating was due to the night clerk who was very nice although she seemed like she had a pressing issue that needed to be addressed. The hallway carpet is absolutely disgusting with various stains. Our sink drained so slowly that I thought we had the plug in the down position. Lastly, there’s an older white man who appeared to be “maintenance”. As I went for coffee in the morning and walking towards the elevator, he...

"Clean quiet comfy beds"

"I recently stayed at the University Inn in Boiling Springs, NC and it was a great experience. It seemed to be an older hotel but he rooms were clean, spacious, and well-maintained, with comfortable beds and modern amenities. The staff was friendly, professional, and always willing to assist with any requests. The hotel's location was convenient, with easy access to nearby attractions, restaurants, and transportation. I also enjoyed the complimentary breakfast, which offered a good variety of...

"The room and hotel were not clean. The shower especially! The tv didn’t work and they were full so couldn’t move us to another room. We asked for a discount but they said because I paid through Expedia there was nothing they could do. We will not be back, we travel to this area once a month. No tv??? They should check these things. The property does not live up to the photos online. Buyer beware!!!"

"the rooms are clean the people are great will definitely be staying again"

"The 3rd shift manager was helpful and"

"The only complaint I had with our stay was that the room had a bad oder immediately upon entering the room. Had a musty stinky feet smell. Other than that everything was fine."

"Beautiful property with incredible history and spectacular owners in great location near restaurants and Earl Scruggs Center. Chef's homemade breakfast makes it even more special."

"👍"

"Love that breakfast was served until 1000. I am not an early riser so this worked out perfect for me. I also loved that each day there was a different choice of foods to choose from. I am allergic to a lot of foods and this was especially helpful to me. The front end associates were very nice and professional. We really enjoyed our stay and will be coming back."

"The room was dirty. Sticky floors, stained sheets, dirt in all crevices, worst of all there was male genitalia drawn on the bathroom wall that my 6 year old asked me why someone drew that there, and second to that I was charged by Expedia the money came off my card just for the staff member to tell me my payment declined and I had to repay after arguing with him and showing him my itinerary # confirmation email and bank statements, he still refused to give me my room so I was double charged for...

"Our stay at The Opal and West House was amazing! We stayed for a friend’s wedding and found traveling around the city extremely easy and quick while staying here. There was unfortunately an issue with our AC during the first day of our stay, but Lynsie was so accommodating ensuring us a perfect stay! We can’t wait to come back!"

"There wasn't anything to like about this motel other than the free, mediocre breakfast."

"Great Staff! Great breakfast! Quiet floors"

"Very nice staff and nice hotel!"

"Clean and welcoming. The breakfast was ok."

"It’s ok"