โรงแรมใกล้บัลลูนสวนสาธารณะที่ยิ่งใหญ่, เออร์ไวน์

"チェックインした部屋の冷房が壊れていた。そのために、電話を3回かけて、やっとエンジニアが来たが、何も言わずに、戻っていった。1時間以上冷房のないロサンゼルスの西日の部屋で待機した。再度電話をかけたが、らちが明かないので、フロントまで行って、部屋を変えてもらうよう交渉したところ、同クラスの部屋は満室であるとのことで、グレードを下げて、リファンドするとのこととなった。 　冷房が故障していることが、フロントに伝わっていない状況。そのような部屋にチェックインさせるようなオペレーション上の基本的な問題。マリオットとしては恥ずかしい、と考えてほしい。 　エアコンが故障している部屋しかないのなら、場合によってはアップグレード、または致し方ないダウングレードとリファンドをチェックインの段階でプロポーズされていれば、印象は大きく変わったことだろう。 　discriminationかもしれないが、午後3時ころにフロントにでむいており、遅い時間でのチェックインではないので、vacantな同等の部屋はあったはずと考えざるを得ない。"

"Everything was great"

"Location is great and close to food and freeway. Breakfast was about average. Staff was mostly friendly. Unfortunately, the property was only a 1 out off 10! Very poorly maintained and dirty. 3 floors to the hotel shaped like a big rectangle with 1 elevator at each end. Only 1 elevator was working. Each floor had an ice machine, but none of them worked. No hotel services during our stay. We requested clean towels and they never arrived. The carpet in the hall was very dirty. The...

"DO NOT STAY HERE!!! Upon arrival others were complaining of unclean rooms and soiled towels. After entering the room I noticed blood on a pillowcase. I pulled back the sheets and found more blood/fluids, hair, dirt, and fingernail clippings. The fridge was leaking on the floor and there was black mold in the tub. I went to the front desk and told them I want a refund and they told me to call Expedia. Expedia asked us to stay in the room for 30 minutes so that we could do a walk through with...

"Was really nice definitely would stay again and recommend"

"Breakfast was very good, the omelettes made by the staff was delicious and the staff in the kitchen was very nice."

"Breakfast was very nice and convenient, check out time was generous, beds were comfortable, rooms were spacious, the pool and jacuzzi were nice and worked well. It was a pleasant stay."

"We stayed for my daughter’s soccer tournament. Room was clean, pool was nice, and laundry room onsite. Perfect for a short weekend."

"Very nice staff. Very clean and modern, and everything was extra comfortable. The pool is cool too. I highly recommend them..."

"Breakfast was great."

"I loved the Area. Didnt like the parking on the street(alley). Felt a litttle unsafe. But otherwise it was a nice place. maybe a little expensive also"

"Loved our stay here, always our favorite place to stay. Will definitely be back again and again and again!!!"

"It was completely relaxing. I highly recommend this hotel."

"Clean room and property. The bar and restaurants were great. The coffee bar could be better. The pool could be nicer. Overall, great stay."

"COMFORTABLE"

"Great hotel, clean, friendly staff, free breakfast. Just wish breakfast was changed up daily, same stuff but still adequate. Could use some muffins or pastries. Bathroom lighting was a bit dull but overall very satisfied. Nice outdoor atrium to hang out in"

"The hotel was great for what we needed! Breakfast was good and the hotel actually had plenty of seating for breakfast!!! The staff was always super friendly & helpful. My only complaint is that the pull-out bed mattress was extremely old and has springs poking through. It was so bad we had to go buy an air mattress for our son."

"I could believe the price. I was in Dana Point and could not afford the $400 per night price tag. It was a quick drive into Dana Point. And I was sure what the cheapest price in Fana Point would get me. So I chose this place. It was absolutely clean. Room was nice. Parking was free. Shower water was hot. Great place to sleep. It felt safe and was quiet."

"A group of adults and no less than 10 children"