โรงแรมและที่พักเกรท นอร์ทเวสต์

"Every good stay at a great price"

"Todo súper lo único es que el aire acondicionado enfriaba pero no tanto pero todo lo demás excelente"

"The staff was awesome so helpful!! We booked a room here for the jacuzzi!! and the pool!! But!!! There is no jacuzzi!!!!Again the is NO jacuzzi!!"

"It was exactly what we needed."

"The Room, the pool the decor, and the staff was very helpful and Friendly. Thanks to Alfredo."

"The location of the hotel was excellent and within walking distance of many attractions, which was the best part of our stay. Unfortunately, the hotel itself was not clean. The bathroom had mold growing in the corner of the shower wall, the carpet in our room had a strong unpleasant odor, and the bed sheets smelled heavily of bleach. The breakfast quality was poor, with limited and disappointing options. I asked the receptionist why the room was not clean, and she explained that most of the...

"Didn’t like the eggs for breakfast. I like real scrambled eggs. The snack time very good"

"Beautiful property, great amenities, and helpful staff"

"Overall very clean. The property could use some fixing up in certain areas."

"Excelent"

"Rr"

"Hotel staff was excellent. Valet needs more education about surrounding area - could not assist with directions when asked. Housekeeping was excellent and cleaned our room just as quickly as we exited for the day. Room service attendants were friendly and professional. Restaurant food was nice. One of our favorite places to stay on the River Walk."

"The staff was amazing and the hotel and room was very clean, would definitely stay here again!"

"We have break-in in our car in the parking lot among 7 other cars. Thieves stole guns and cash."

"Very clean and nice hotel. They were at max capacity and still everything went smoothly. The only thing we didn’t like was the water pressure for the sink. Other than that great hotel."

"Friendly Front desk staff."

"The only reason I took a star away was because of the construction in the area. The hotel itself is great!"

"I'll preface by saying that we have been visiting and loving the Menger for 40 years. It's our go-to for a nice weekend in San Antonio. This time it was a different experience.l We had a premium room on the third floor with a balcony. We choose it because it was a special weekend to celebrate. Although it was beautiful and we thoroughly enjoyed the balcony overlooking Alamo Plaza, there were two major items that marred the experience somewhat. The AC never got below 76 -- night or day. The...

"The bed comforter was dirty and bedsheets had urine stains. We were offered a different room and it too, had a dirty comforter and urine stained sheets. 2 out of the 3 rooms had urine stained bedsheets. The 3rd room was clean but had a strong humid smell. A bath towel had a 2 inch hole in it. There was no ice available. It seems strange that all the ice machine would stop working at the same time, which leads me to believe they were purposely turned off. The credit card I used to make the...