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"False fire alarm went off at 7am, was not asked if I was a hilton member when arriving (so no water bottles offered) and pancake maker was broken"

"Great"

"This is the only place we stay at in Kingsport. The rooms are cool during the summer, the beds are always comfortable and there's plenty of restaurants nearby so we never have to go far if we don't want to. "

"Yes "

"Reasonably clean room but dated "

"The staff was incredible very nice and clean"

"Terribly expensive, but nice room and adequate breakfast."

"Ratings skewed by effects of ongoing renovation. Attempted to check-in at 2:50 PM. Informed no rooms were ready. Came back at approximately 9:00 PM and learned there was no water. Kyle Thomas at the desk was helpful in cancelling my reservation and hopefully crediting my credit card account."

"A quick stay with very comfortable accommodations. Thank you!"

"Everything was just “ok”"

"Never would stay"

"Very clean spacious for the value. Unfortunately a bit of noise from the closely 81"

"Nasty rooms and the staff was horrible"

"They offer you candy when checking in. I must have looked at a different place to stay and accepted this one by mistake. Expedia had us wanting a smoking room? The room was clean but had a strange smell. It has only a space heater for heat. It is supposed to drop in the teens tonight. There is a unit in it that is supposed to be a heat/air conditioner that does not heat. Was charged $150.00 deposit incase we smoked in the room or for incidentals. Which we had no idea about! Which is...

"Staff was friendly and informative. "

"A1 baby yoda 👍very clean rooms no bed bugs sleep peacefully highly recommended"

"Room was clean."

"Property was clean and breakfast was good"

"."