"Staff was incredibly welcoming and nice. Let us drop our bags early, and when we returned to check in, they had already put our bags in our room. They also took care of ordering a taxi for us to get to the airport at 3:00 a.m. with honest prices and right on time. It was a great stay at the end of an amazing adventure. "
"A beautiful boutique hotel and good value for money. Staff were friendly, the restaurant food was good, the rooms were clean and the "rain showers" were especially nice with great water pressure and nice bath products. A nice treat after a long flight to get there."
"What a beautiful historic hotel. The staff was incredibly helpful and kind. We had a lot of luggage and they all helped with moving it. There is a nice security guard at the door. And we had a very early departure (5:30 am) on our last day so the lady at the desk offered to make us a meal to go since we would miss our free breakfast that day. We received a ham and cheese sandwich, chips and cookies in a sack lunch😋. And the early desk person brewed us coffee too. "
"Hotel was impeccably clean. Staff were extremely welcoming and friendly. If you come without an itinerary please do not hesitate to ask the front desk for tips. I would stay here again if re-visited Guatemala."
