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"Loved!!! Will be booking again "

"Beautiful hotel - one elevator didn’t work so walking the 12 flights was a bit much but the hotel was accommodating to use freight and service elevators made the best of the situation . Bar front door and and front desk personal outstanding ! "

"Lovely property, with professional staff and clean facilities. Easy walk to Union Station and situated nicely in downtown Kansas City"

"Friendly staff. Quick easy check-in. Clean spacious room."

"The hotel was very clean. The employees from start to finish we’re amazing."

"Room design had a modern industrial feel which it made it unique yet inviting and comfortable. Staff is friendly and attentive. The lobby bar, XR, was a great place to gather for a drink and a bite to eat. It gets busy so the wait times and service can fall a bit behind but no worries, relax and enjoy! Will definitely stay here again!"

"Everything was excellent. I wish I could have stayed longer and enjoyed the all the amenities. "

"Staff was incredible. It reallly did mean alot to me. A big thank you goes out to the staff ! "

"No worries "

"The front desk staff were exceptional. They were really the stars of my entire trip. They allowed us to check in a little early and the room was ready, and they were nice and friendly for my entire stay. There were a lot of great options for breakfast which include waffles. Also, the homemade biscuits were the best biscuits I've tasted in a very long time. I didn't use the housekeeping service-but I'm sure they would have been just as great. Also, I visited this hotel with my daughter-and it...

"This Holiday Inn Express was very clean, the staff was helpful and friendly, and the breakfast had the consistency that you’d expect from a Holiday Inn Express! Parking is $25 a night, though, which felt slightly exorbitant and definitely racks up quickly. "

" Everything was great except the mini fridge froze my food by morning. I mentioned this to the front desk."

"Good environment!"

"Very friendly staff! Very clean room! Like new condition! Great experience! Thanks!"