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"Room felt neglected- no shower curtain, TV did not work, walls and screen window was shabby - I kinda expected some neglect - this seemed like too much. Then saw the smoke detector cover was missing and lost confidence in it’s safety so left and booked at another location. "

"The staff is amazing, very accommodating! We stayed to ski at Tenney and it was a great experience. Affordable clean stay. We will return . If you are looking to ski at Tenney and not spend an arm and a leg on your stay this is the place!"

"Clean room, friendly staff"

"The staff was amazing! I forgot my expensive water bottle and they mailed it back to me."

"We picked this hotel due to its proximity to Waterville Valley ski area. The room was clean however the TV did not work which was a bummer but overall not a big deal. I would stay there again. "

"The check in staffer was fine, she let us get in to our room a little earlier which was great because we had been traveling for several hours. And when I asked for an extra set of towels (2 adults and 1 teen) she brought them fairly quickly. Room was ok you get what you pay for, furniture a lil old and a very small tv. Bathroom was clean and fine, so were beds. Once we adjusted the thermostat it was warm. They could do better snow clean up on the property, other guests had to shovel out a...

"The room was freezing when I arrived and it took hours for it to warm up. There was NO coffee with the continental breakfast. The staff was nice. The room was ok albeit unacceptably cold."

"Our go to place whenever we are in the area"

"Staff were very courteous. Food was very good. "

"Noisy from the pipe"

"Caters to families so very noisy. Almost zero staff and those who were there were either powerless or unwilling to assist. "

"Very nice"

"All was great. Loved breakfast "

"My wife and I had an amazing stay at The Inn at Pleasant Lake. From the moment we arrived, everything felt calm, welcoming, and thoughtful. The views were beautiful, the setting was quiet and peaceful, and it was the perfect place to relax and unplug. There was plenty of great space throughout the inn to sit, relax, and enjoy coffee. The rooms were cozy, clean, and comfortable, making it easy to slow down and truly enjoy the experience. The chocolate chip cookies were next level and such a...

"Cute ckean stay "

"Yes."

"Only bar in the area open late. Very friendly staff"

"Rooms are nicely decorated & in a condition that is expected for a historic Inn. Updated bathrooms are nicely done with wonderful linens & toiletries. All staff was friendly& helpful. Location is great for exploring nearby attractions & the dinner food was excellent. "

"I’ve stayed in budget hotels before, but this was on another level entirely. The room clearly hadn’t been properly cleaned in a long time. The floor was full of crumbs, and there was literally a pile of Cheerios sitting under the door to the connecting room. That alone should have been a red flag. It didn’t get better from there. The shower mat looked like something had chewed a hole straight through it. honestly, it looked like a mouse had been at it. Not exactly what you want to see in a...

"Went during snow storm was plowed out the next morning. Would have been helpful to have a snow shovel on hand in the cabin to clear the stairs and walkway "