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"The place is very good although there is a little cigarette smell I imagine that some other people smoke inside the rooms but the place is incredible it is clean the people at the reception are nice they are very respectful and above all it is very safe the area I loved this place too"

"Absolutely no issues"

"They must have had carpet or something cleaned and it left a terrible odour in the room and kept us up all night. Should have asked for a room change but that was my fault. The s staff should have noticed it and the tv did not work at all . Give it a 3 out of 10"

"😊"

"Staff were very friendly and the room was clean. Brand new mattresses on the beds. "

"The full staff at the best western plus was amazing. They were very attentive and polite. Would recommend this hotel and look forward to making another trip to fully see the beautiful city and what they have to offer. The pool area was so great for kids and adults. "

"Staff was great. Breakfast lady super nice and friendly Room was clean and comfortable The hallways need major work on the floors. Very old dirty and worn"

"Wverything was excellent"

"The suite was clean, the sheets/bedding very comfortable, some croissants and coffee left for me to have. Very eco-friendly environment with a lovely view of the gardens. This was an incredible stay. I travel a lot for work and this was easily one of the best, if not the best, stay I've ever had. "

"couldn’t adjust the heat temperature in the room and air conditioner was broken."

"room was clean as could be but needs to be painted a new bed would help a lot. no heat hot water if you let water run for 30 minutes. there was only a shower in the bathroom and it was not clean "

"Staff was very friendly and helpful the room clean i have no complaints "

"Everything was impeccable there...the best"

"We use this hotel when the family needs a little break from the day to day and the kids would benefit from some pool time. Its located within walking distance of many restaurants and shops. Love the view of river which you can enjoy from the hotel and walking path. The pool area needs some tlc and you can tell the property has been here for a long time. With that said, our room has always been clean and the staff at the front desk are kind and helpful."

"Everything was good. Staff was friendly and room was clean."

"The room and house was spotless, cozy and comfortable. The bed was so comfy. So many extras and luxuries that made our stay amazing. Breakfast was delicious and presented with so much attention to detail. Rose is a gem - kind and hospitable. We highly recommend it here when you are in the Port Hope area. "

"Breakfast needs a change up. Maybe waffles one day, pancakes the next. Omelets one day and scrambled the next. Lobby TV would be nice. Overall a nice hotel. "

"What a cool spot, lots of things to do around the property or just relax by the pool and sauna. This would be a fun spot for couples, great vibe and easy to be romantic, assuming you like to be spoiled and outdoors at the same time."