The apartment was spacious and well set out with one bathroom and bedroom on one side and the other bathroom and bedroom on the other side with the living areas in between which meant I could go to bed early if I chose and not hear my teens giggling. It is a perfect location with loads of parking available, short walk to busy James St and the beach plus it has a heated pool on site too. Friendly front reception staff and easy check in, great pricing.
Great size apartment and great view. Although traffic noise was an issue.
เข้าพัก 3 คืน, มิถุนายน 2023
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Leron
5 ก.ย. 2023
ชื่นชอบ: การติดต่อสื่อสาร
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
The location was a positive. It was close to the beach and the shops.
The room was not the cleanest. The closets just had items thrown in it. The dishwasher did not operate well. The couches were not clean under the cushions. The outdoor grill I was unable to use because the tank would not warm the hot plate. I called to report the grill issue, but it was not resolved.
When we arrived to our room it had not been cleaned, beds unmade and dirty towels in the bathroom. Firstly we were told they will clean this room however came back and told us they will change us to another room. We went to the new room - this was definite a down grade and 2 story which didn't help as I had a broken foot which could be easily seen. My husband went back down to reception and they said they would clean our original room. Close to 3 hours later we finally got into a clean room. Payment was proceeded and a discount was not received even though we were not at fault. The manager did say on check out that she had made a note on our file that next time we came back we worked be looked after..... we won't be back. One of the ladies at reception was lovely and very apoligetic but management need to lift their game.
This property is a real gem among the hustle and bustle during the busy school holiday period. We were impressed from the very first moment we arrived right to the end of our stay. A quiet and most relaxing experience was enjoyed at Swell, we’ll certainly be back soon. We recommend a stay at Swell, you won’t be disappointed with everything including the beach at your doorstop.
Clean apartment, quiet inside apartment when doors and windows are closed. Club Burleigh directly below, food was surprisingly good. Handy location to all shops and beach.
1143 had a fantastic balcony with a great view of ocean and pool. Fast lifts. Great facilities- bbq, tennis court, gym, large pool and spa. Easy walk to beach, cafe, restaurants and Woolworths. My daughter loved the huge tv with free Foxtel.
Highly recommend Swell Resort and can’t think of anything I didn’t like.