"It is not a typical hotel. Check-in is via a kiosk which went smoothly enough for us but I imagine if that malfunctioned it would leave some people stuck. The parking lot is small and even though we paid for parking, it was full when we got there. We were able to talk to the virtual clerk who cleared us to park in the handicap just for the night. The room itself is small but clean. "
"initially, I was upset because I was charged then told that my reservation was not in the system. Upon further review, the manager quickly alerted me that I had booked for Sunday and not Saturday as I had originally thought. she was patient and very professional and accommodating me although it was my error. I owe her tremendous gratitude and great customer service followed. The room I had was clean recently remodeled and she took a negative and turned to a positive. Thank you both."
"Struttura pulita, camera molto spaziosa con bagno con vasca (lo scarico probabilmente era un po’ intasato perchè l’acqua ci metteva moltissimo a scendere), frigo, microonde, ferro e asse da stiro, balcone con sedie e tavoli. Gentilissimi alla reception e molto disponibili ad aiutarci a gestire un bagaglio smarrito all’aeroporto. Comodissimo per arrivare ai posti più comuni di Los Angeles in circa mezz’ora. Nei dintorni presenti supermercati e ristoranti. "
