Search Hotels in Gibson, Hamilton

"Lovely hotel"

"Kiara was great at the reception desk. We were even upgraded to a nicer room. Restaurants at both ends and we used both, Moxie’s for dinner and Denny’s for breakfast. Both were very good. Will definitely stay here again if we get back in the area."

"Clean room Friendly staff Free parking"

"This is absolutely the most deplorable and disgusting hotel I have ever stepped foot in. Everything is broken, old, rusted, filthy, and completely unacceptable. No words can describe how unsuitable these conditions are for any human being to sleep in. I had to leave immediately after arriving because it was that bad. I booked four nights through Expedia for a work trip and spent a significant amount of money, only to walk into horrible living conditions. The photos online look nothing like the actual room. The entire property felt neglected, dirty, and poorly maintained. To make matters worse, the staff were extremely rude, dismissive, and unpleasant to deal with. The woman working nights was especially hostile and made an already terrible experience even worse. Instead of trying to help, they refused to provide any refund despite the unacceptable conditions. Unfortunately, Expedia also refused to issue a refund. This was honestly one of the worst experiences I have ever had with a hotel. I strongly believe Expedia should remove this property from their website because it is completely misleading and unfit for guests. I will also be reporting this hotel to the health department and every appropriate authority responsible for allowing businesses like this to continue operating. (Attached Photos)"

"The loft rooms are the swankiest hotel rooms I have ever set foot in."

"Great place to stay with kitchen if we wanted to prepare food."

"No coffee in the lobby"

"The staff need to be more professional. I had an awkward experience that did not make a good impression on me nor my partner. The staff was handling a difficult customer ahead of me, but their incapacity to correctly handle that difficult customer, to say the least was disappointing. The staff member had become alarmingly irate with that particular difficult customer, very unprofessional. Adding to the already convoluted spectacle, after re-entering the lobby with my luggage, the manager, incorrectly assumed that I was the difficult customer that her staff was dealing with earlier. This was an incredulous experience that has left a bitter memory regarding this establishment. To the hotel management, please train your staff on how to handle difficult customers and train your manager to properly identify difficult situations without jumping to conclusions and assumptions. I shouldn't have to tell you how to do your job."

"Great room"