"The property is little bit older, but clean and spacious, staff friendly, location is next to the train station, convenient for everything, dinning, shopping and transporation."
"Thoroughly enjoyed the rooftop pool. Def a highlight for us. Staff were polite and helpful. Walkable distance to station - would recommend this hotel"
"It was a great room in terms of comfort. There are lots of tour groups, so breakfast is busy and loud. We used a private bath which was nice and the washing machine was handy mid way on a log trip"
"Enjoyed our stay at this hotel. Friendly staff. Note they only take cash for the tax at check in. The use of the private baths was fanastic and we didn't have to wait too long even at the busiest times. Note that they close earlier than stated for cleaning in the day. Our room was great and enjoyed the free green tea, ice creams and marshmallows in the lounge area. Good location quite near the station. Booked a massage, which was a fully clothed massage in my room. Thought the times for massages were quite late!"
"This hotel is a top choice for Gero with very delicious and healthy buffet dinner and breakfast. Outdoor Onsen without of this world has breathtaking views!!! The staff was extremely helpful and spoke perfect English. The property is well located with easy parking. The Gero onsen is currently ranked number 2 best onsen in Japan and we can tell with the quality of water from this hotel. The room is spacious, clean and comfortable. Wifi is superfast. It checked all the boxes for a great stay. We had a wonderful time and would return. Excellent service all around from Front Desk to Restaurant. Thank You Very Much for the great stay!!!"
"Large outdoor area of onsen pools with 4 lie-flat onsen beds. This hotel is well located with large parking lot. The room is spacious with suite and view of river and Gero. We found the staff extremely helpful and friendly. Both dinner and breakfast were delicious and healthy. The hot spring is known for restorative and you can feel the difference why Gero is ranked number 2 of the 100 best hot springs in Japan. The hotel's location and quality of onsen is hard to beat. Thank You for the Great Service!!!!"
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