Shangri-La Hotels and Resorts hotels in George Town

"Good breakfast and coffee, very friendly staff. A well kept clean spacious room, with a great sized bed, comfy pillows and excellent bedding. Quiet air conditioning and two ceiling fans. Powerful shower. Good location. I'm a light sleeper and would recommend earplugs as there is some road and mosque noise or from Majestic if an event is on. The atrium area is a lovely peaceful retreat, comfy seating."

"Friendly staff at reception and bar. We didn't have breakfast or dinner since we wanted to try local foods in local restaurants in the village."

"Beautiful hotel! Very spacious room. Great in room toiletries, snacks and drinks. "

"We had the most wonderful stay at the Eastern and Oriental Hotel. The room, the breakfast, the facilities and the service were impeccable. Would definitely come back again!"

"Everything about this hotel was incredible. We have stayed at countless hotels worldwide and could not rank any higher. The service was amazing. They went above and beyond to assist with my need for water suitable for a CPAP. The food excellent. The grounds were breathtaking and well attended. Loved it. "

"Clean room, staff are very helpful "

"From check in, the front staff were great, attentive, offered a drink and cold towel. After minutes of entering room, they called to check if everything was good. Car lift attendant both were great in helping first timer and do say thank you to both. Finally, Harun , the attendant on my 1906 floor was superb in helping me fill the bottle water when he saw me and greeted us whenever he saw us. Pleasant stay. I will return"

"Stayed 4 nights from Jan 2 - 6th. Quality service overall given the its busy holiday season. Price was slightly on the high end as there were options elsewhere, just wanted to try it given its location on Gurney Drive which was an attraction. "

"Great view, if you're anywhere near ocean side. Towels could be replaced with thicker ones. But rooms, beds, and amenities are great."