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"Five Volcanoes went above and beyond to make my stay enjoyable. The staff is super friendly, and the food was fantastic. I couldn’t recommend it higher to anyone in the area to experience the amazing natural sites in the area. "

"The staff are responsive and kind, the grounds are lovely, and the rooms were nice. "

"The staff was very friendly and more attentive than any other hotel I have ever stayed at. The lodge itself is very outdated the price was high but so are all the other ones in the area."

"Amazing service, charming rooms, fantastic food. I went there after a gorilla trek and before hiking up Bisoke and they were fantastic. They helped arrange transport as well. Will absolutely be staying here again if I'm back in Musanze."

"Friendly staff, spacious rooms, and a relaxing garden area. I would recommend this lodge to families, couples, and solo travelers looking for a peaceful stay in Musanze"

"Vraiment désagréable Douche pas propre qui coule partout Le robinet au lavabo casser qui coule partout"

"I slept in a simple tent, the bed was nice. Good food, tastful Tilapia. Good conversations with the staff, especially with Jean Marie (Pfaff). Next time I will leave the bike on the pier, the road to the resort is too bad!"

"Great customer care"

"This hotel is the best place to stay in Kinigi/to gorilla trek! It’s the closest lodge to the Dian Fossey campus and women’s village, and the staff is exceptional. They are very friendly and helpful and went above and beyond. We loved that we’d come back to the hotel and they’d clean our shoes and give us a foot massage. They’d also get a fire going in your room while you are having dinner. We’d come back to bed with a heated bed (thanks to a warm water bottle they place in there) and a fire...