"If you want to experience traditional ryokan with fabulous meals, this is the place for you. It is a bit dated like visiting your relative’s house in the small town. It’s surrounded by maple forest, like living in a nice cabin. This is not modern hotel, if you set your expectation right, you will not be disappointed. All the stuffs are so kind and warm. They are great people dedicated to their jobs and it makes me want to visit Kyoto again."
"Our stay at the GrandWest Arashiyama was exceptional. The room was spacious and clean, reception was incredibly helpful, and the location was quiet and idyllic. During our stay we made the most of the amenities including free refreshments, a washing/drying machine, and a cute cafe situated just downstairs from the hotel entrance. Our stay here was easily one of the best parts of our trip to Japan and I highly encourage those visiting Arashiyama to consider this hotel!"
