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"No air conditioning."

"Good stay."

"This was a perfect stop on our road trip! Hotel was clean and comfortable. Breakfast was underwhelming, but other than that, it was great."

"Clean & comfy, we had a great stay!"

"Old but cleaned! We couldn’t start the heating system so it was cold. The reception lady was lovely and easy access to the kitchen"

"Very friendly staff. Very accommodating."

"Great rooms.secure and very clean. Close to downtown. Lots of parking. Restaurant on site but didn't use it as was high end."

"The property was very clean and the front desk staff friendly and efficient. It’s a no frills hotel as one would expect, but good value for money and walking distance to several eating establishments."

"Room was nice but I found two spiders with webs in the bathroom"

"Besides the lobby, the queen room we stayed in was dated (probably original). Baseboards cracked and peeling, old cabinets and tubs, furniture seems old but I will say the beds are comfortable. The screen in the window was completely broken, causing the window not to shut completely. The air conditioner didn’t work. The freezer in the fridge was completely frosted. My girls went to the pool and said there was black mold on the stairs and pieces of something floating in the actual pool. The hot...

"So happy with the well detailed space. Great views of the town!"

"Not a 5 star at all."

"SureStay is a hotel that we will be keeping on our places to stay while in Castlegar! The rooms were updated, clean and the beds were very comfortable. The air conditioning worked like a charm which was great as the temperatures were heating up during our stay. The staff were top notch - friendly, super accommodating and very welcoming - and any time we needed anything, they were happy to oblige really quickly (soap refill, extra towels and garbage bags, etc.). We liked SureStay so much that...

"The staff were very accommodating when we requested a room change due to the overnight noise from a roof fan just outside our room window."

"Very charming b&b hone. Exceptionally clean. Nice garden. Great hosts. Gourmet breakfast. Thanks."

"Everything was great with our stay except the first night (Thursday) was karaoke night in the pub from 9pm until close, and our room was right above the pub. We were warned going in that it can be noisy, so we weren’t surprised. At least the one singer sounded a lot like Elvis! The other two nights were much quieter. Great location. Huge room."

"Excellent restaurant on site!"

"No plates, glasses. Burn hole in quilt. No plug in sink, mold smell. Top sheet on sideways. Bedside light disconnects and one red light bulb."

"Very impressive "

"We had to wait about 45 minutes for our room to get unlocked since the room key did not work upon arrival"