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"We were upgraded on arrival to a balcony room. Room was spacious and clean with a nice view from the balcony. Staff were great, bar was nice and opens late. Spa facilities were a real bonus. Would definitely recommend."

"The staff were outstanding, from the guys on reception through to the breakfast staff. The rooms were lovely, clean and welcoming, the fridge was an added bonus. Breakfast was great, everything you could have ask for, they had a waffle machine that made the most delicious blueberry waffles. The location is perfect, 1 minute walk to the thermal spa and shops and the other direction pubs and restaurants We found the hotel to be very quiet not just the location but clientele. "

"Best things about the hotel are its obvious location to the airport (3min walk) and the fact that it is new. Aspects to improve on are the menu, ‘just sold the last one’ being the obvious one! "

"Very good"

"Great city centre option with co-working space"

"Staff very friendly, excellent location, lovey room. "

"Beautiful place, spa and pet friendly. "

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"Best hotel ever ! Location was perfect. Very easy walk from the train station and rugby stadium. Tons of shopping and food options located close. Hotel decor was adorable and size of the room and bathroom were great. Can’t say enough great things. We loved it. "