Frensham Packages (Flight + Hotel)

Great location and clean compact room but with everything needed. Check in was a bit laborious with staff member showing us how to do each screen when they could have just checked us in but no problem. Slight noise from underground but quite therapeutic!

This hotel is so clean and welcoming ! The rooms are lovely and when I forgot my toothbrush they were more than happy to help out and provide one. Would definitely return again!

We had stayed several Times at Riu Madrid which is an excellent property which we always book even before booking our flights to Spain. However, we had not stayed in any other of their hotels. This time we chose the London property after hating our booked hotel and scrambling to find where to stay. The Riu London did not disappoint. We checked in within an hour of booking it in Expedia and when we got there we were welcomed with open arms. The hotel is spacious with all the amenities you could want, even a Gym and like the one in Madrid, the included breakfast is marvelous. Thanks Riu for saving our vacation. From now on I will search for Riu Hotels wherever I vacation before even entertaining the idea of staying somewhere else.

An historic building in a great location, to be sure. But if I have to be honest, it was my worst sleep in 2 weeks of travel. The A/C was ineffective and recurring sounds of police or other emergency vehicles through the night ruined what could have been a very nice stay. We may have been upgraded to a larger room but the bathroom was minuscule and could accommodate one person only. Breakfast was fine but pricey. Would not stay here again.

The on-line "no touch" check in, was a bit more awkward than the personal contact it seems to want to avoid. I don't mind being in touch with actual people - it's part of the pleasure of travel. The location was very convenient to the Queensway tube. The room itself was very clean and comfortable.