"Staff is fabulous!!! Gentlemen working the front (from Portugal) is a gem! He's very knowledgeable of the area & had terrific ideas for us from shopping to local events. His suggestions were spot on as to where I could find food for my dietary needs due to severe food allergies.
Very clean room. Bed was comfortable. Hotel was clean. Pool and hot tub were also clean. The hotel grounds were well maintained. Hotel felt safe.
Breakfast was nice & hot. Excellent bar with lots of choices....
"Such a unique property with so much character and charm. The staff was so friendly and the breakfast was wonderful. The views were amazing and it was so nice to sit down by the creek enjoying a cup of coffee in the morning. The dog was an added bonus!"
"Beautiful property and one of the highlights of our vacation. The pizza was delicious and we enjoyed the live music on the lawn. The staff was super friendly and helpful, and Biscuit was an amazing guide for our horseback ride. Would like to go back again and stay in one of the covered wagons. The sauna by the creek was a perfect location and the s'mores kit was an added bonus!"
"We interacted with one staff member during our trip (front desk) and he was fine, but nothing impressive in terms of customer service. The pool and hot tub was nice. The rooms (Souix Lodge) are very dated but spacious. The rooms did not have sheets/blankets for the pull out couch. Sheets, comforter, and mattress in the loft were very comfortable. My kids liked the bunk beds and slept well but we took the stretchy blankets off and replaced with the softer blankets in the bunk bed room...