Hotel manager Francisco was fantastic! Went above and beyond to make our stay enjoyable. Loved the location , the pool and palm trees made it a very private relaxing oasis. Francisco made us feel at home and was always available. We will definitely be back now that we’ve found this little gem!!!!
เข้าพัก 5 คืน, มีนาคม 2020
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
Furious
23 ก.พ. 2020
I booked it through you. Had your confirmation # and when got to the property. No reservation, no room. Serious bummer
Francisco was a wonderful manager. He tried his best to fix the problems that we encountered during our stay.
We booked the luxury suite. We quickly realized that there wasn’t a coffee pot. Francisco was quick to provide us with one along with a few filters.
The first night the convertible single to queen bed broke when the first person got on it. So one couple ended up sleeping on mattresses on the floor.
The following night the king size bed broke in the middle of the night. Now leaving both couples sleeping on floor mattresses.
I know that upon departure the next day Francisco had already followed up with the owners to fix the problems.
The suite, complex and community are in a perfect location to walk to LBTS. The pool area is very inviting with a grill, plenty of chairs, and music over the outdoor stereo. All other tenants were very friendly and considerate of others.
I’m hoping that the owners do what is right for their customers. This definitely wasn’t worth almost $300/night when we practically slept on the floor.
Francisco was Fantastic!!
$150 a night afforded us a night's stay in a "non smoking " room that smelled like a crowd had just finished smoking. Begins had burned cigarette marks and a few stains. The bath tub was dirty and stained like I've never ever seen. The bed was very comfortable and the area was very nice and friendly.
As a long time resident of Pompano Beach. I’ve gone to the Tropicaire for 20 years for “staycations” and long holiday weekends. My husband and I wanted a weekend getaway, as life has been a little crazy since my father’s passing 2 months ago. Check in was quick and easy. We dropped out things off and walked to the food districts for drinks and dinner. Got back and got ready for bed...the bed was rock hard, After an hour of squeaky discomfort, I check the mattress...which was an old boxspring with a mattress cover posing as a mattress on a platform. You could feel the metal coils through the covering. We couldn’t call anyone bc there is no central phone line and the office closes at 6 PM. So we stayed, horribly uncomfortable on a boxspring and hot bc the ac unit was located in an area where the air couldn’t reach the common area. No sleep, all sweat and now a bad back, we tell the property manager (a very nice man, by the way) about our problem. He didn’t even seem surprised, but put us up in one of their apartments. The beds are (more) comfortable; the rest of the unit is not. Tiny, used loveseat with semi-clean cover in front of the tv, an IKEA chair and a table & chair set off to the side. Went to check the bathroom to find that the window, which is in the shower unit, is permanently open due to the crank mechanism being ripped from the wall. At that point, our romantic getaway was done. We ate the charge for the second night, packed up and went home. Will never be back.
เข้าพัก 2 คืน, กันยายน 2019
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
ผู้เข้าพักจริง
7 เม.ย. 2019
ชื่นชอบ: ความสะอาด
Clean, convenient and in 5 minute walk to lovely beach
เข้าพัก 1 คืน, เมษายน 2019
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
ผู้เข้าพักจริง
31 มี.ค. 2019
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
The location is fabulous. My family has gone there for years. Unfortunately, it needs several improvements to the rooms. It has gone downhill cosmetically over the years. A little bit rundown and in need of repairs.
เข้าพัก 7 คืน, มีนาคม 2019
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
ผู้เข้าพักจริง
14 มี.ค. 2019
ชื่นชอบ: ความสะอาด
Within a few blocks to the beach and good restaurants.
I`ve stayed at Tropical 10 years ago it was great, but now the place needs a face lift all over, the pics you see on web site are not the same when you get there. Renovation is to begin shortly with mayor renovation, can wait and see how its going to look like after completed.
While I was there I met the owner from Canada he seems to be a great guy. The manager of the motel is Francisco he try to keep everyone satisfied, the cleaning lady was also nice. If everything is said about the renovation I think this would be the place, and I would go because you are close to everything( grocery, beach, night events walking distance.
Nice clean room. No problems other than on the Hotels.com website it stated they have an airport shuttle from FLL airport. They do not. Cab ride was $50, Lyft was $25.
The room was dirty, the website said they had an airport shuttle, which they did not.
เข้าพัก 1 คืน, กุมภาพันธ์ 2019
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Andreia
25 ก.พ. 2019
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Pagamento em duplicidade da estadia .
Ouve pagamento duplicado na minha fatura ,
Dia21/01 542,00
Quando cheguei no hotel pedi que pagássemos em dois cartões , em 02/2 foi lançado 50% no meu cartão e 50% no cartão do meu namorado . Precisa estornar o valor do dia 21/01. Aguardo resposta urgente .
The rooms are very clean and look newly decorated, the staff is helpful and the outdoor seating and grilling area near the pool is well set up with comfortable seating.
Close to the beach, great walking area. Pet friendly.
Amenties not up to par, or what was listed . Pool heater did not work. Not every unit even had a coffee maker. If something did not work the manager took it out of another empty unit. The roof leaked majorly and had to move the next day to another unit.
Will not be going back.
Vi var 12 pers som stannade i några nätter. Helt ok motel, nära till mataffärer, strand och restauranger. Har varit med ett tag och är lite slitet, men funkade utan problem. In-/utcheckning var smidig.
Bekväm säng med fantastisk kudde. Rent. Personalen väldigt service minded. Behövde inte checka ut i tid.
เข้าพัก 4 คืน, พฤศจิกายน 2018
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Daniel
8 พ.ค. 2018
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Bad check in
check in was supposed to be at 3pm the owner didn't even realize he had another guest coming so didn't have a room ready so we had to wait until 4pm fo get our room. How do you not know you have guests coming. Very disappointing. Also the toliet was dirty