I paid for my stay through hotels.com and had to pay again at the property because they claimed “hotels.com” didn’t pay us. When they did get they payment from hotels.com. Thankfully hotels.com got me my money back I paid through them and I hope this place gets shut down from the health department and BBB!!!
We was traveling and decided to stop and get some sleep at the last min. The pics are nothing like the room toilet seat came off when I sat on it, holes in the walls, bugs in the beds, linens dirty.
At check-in, the receptionist was rude and seemed annoyed. There were signs scolding potential customers on the walls, which was alarming. I had already paid through my travel app and it was the middle of the night, so I decided to give it a chance. I was horrified one in the room. Door broken, door frame broken (looked like the door had been kicked in), lock/latch broken on inside of the door, cigarette burn holes were on the comforter and the sheets, a brown sticky substance was on the sheets alone with hair, something yellow and sticky and something that had hardened, the “comforter” was basically a moderately thicker sheet that was brown in color and had more stains and dirt on it than I can describe, the floors were sticky, there was feces floating in the toilet, hair on the toilet seat, hair in the tub, counter was sticky, light fixture was broken, the bathroom door wouldn’t close .... and this isn’t even all. There were three different people in the parking lot asking us for drugs and cigarettes as well. The photos on the travel apps are legitimate lies. This was seriously awful. This should be closed down.