Search Family-Friendly Hotels in Florence

"The water was shut off, could not shower or use the restroom. No compensation was offered."

"Today was a nightmare, no water at all at the property had to drive to NJ without showering . The hotel was not bad but they need to buy odor eliminator and let housekeeping spray it all over the hallways and rooms before people check in. Musty odor, I have no clue but it was mix of cigarette odor as well"

"It was reasonably priced but not quite as clean as I would have liked. We have stayed here before and it seems to have gone a little down hill."

"Roaches, poor pool condition. Booked for five people and only 4 pillows available. After asking if we can get one more, we we're told that we don't offer extra pillows. "

"Our room was close to an entrance door, as the property mainly caters to overnight travelers. We experienced a lot of door noise throughout the night."

"Yes, everything was great. Thank you"

"We arrived late after 8 hours on the road to no one in the office. We called multiple times, rang the bell, and even just waited quietly. After 15 minutes with no help, I called the national office, which also attempted to get in touch with hotel staff. They even called management's emergency line and could not get in touch with anyone. We waited over an hour without getting any help. Eventually the staff member returned and said the manager had asked her to get a head start on laundry. She was apologetic, but being gone from the front desk with no call forwarding and without returning to check seems like bad practice, and the manager never answered the emergency line. Something is not right here. "

"Room was dirty, hair trash and dirty floors. Bed was broke on one side. Would not recommend staying here!"

"Good breakfast, quiet and nice staff. Pool was not working"