2/10
My family had 3 rooms for our visit. One of the rooms was fine, 2 of the rooms had safety issues like bare pipes with raw edges sticking out of the wall over the bidet, and 2 rooms had A/C problems. The staff gave us a fan the 1st night, but it was still 86 degrees. We asked to fix it the next day and they didn't even look at it. They finally moved us to an inferior room in a basement by the janitor closet. It had working AC, but they refused to give any upgrades or compensation for our difficulty. They told me to email customer service, who I emailed twice, but no one has ever replied. Stay at your own risk. You may get a decent room, but there is a lot of variation between the rooms and some are in very poor condition.
Christy
เข้าพัก 3 คืน, มิถุนายน 2025
