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"The Grand is a great hotel with customer caring staff"

"all good"

"Nice and clean "

"Overall is above standard. The staff is nice and the room is clean. The hotel location is close to sightseeing spots and shopping mall. "

"I stay here every year and am always happy. Staff and food excellent."

"Excellent will definitely use again"

"Lovely hotel in a nice area. Staff are very helpful. Room was comfortable and clean. Highly recommend to book. "

"Check in was efficient and receptionist courteous. Room was clean, spacious and comfortable. We opted in to breakfast which had a good selection of croissants, fresh fruit, salad, yogurt and cereal options as well as a buffet and omlette station"

"Nice hotel, in a great location. Staff are friendly and helpful. Would recommend. "

"Really cool place, lovely bar, lovely staff. Lovely brekky "

"Fabulous hotel, all staff were really helpful and friendly, it was impeccably clean, facilities were excellent. We went with our grandchildren and we all had an no amazing time. "

"Great welcome, excellent location for out visit to concord 2 for a concert "

"We loved the relaxed beautiful interior of the Inn. The staff were so kind, friendly polite. I would like to thank a Caroline who asked the kitchen to put 2 Sunday rost aside for us and as she left at the end of her shift on reception came into the sitting to tell us she had made sure we would have a rosy dinner that evening "

"Lovely stay for family party food and accomadation value for money "