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"Carpeting in rooms elevators and entrances need to be replaced. The room I stayed in had filthy curtains / blinds that did not raise/open. Poor lighting in the room. I was not able to properly adjust the heat. A noisy rattling was quite constant. The tv was large so that was nice. The staff were superb. Water everyday. "

"The hotel is really nice and clean, a few steps away from Times Square! The rooftop bar is super nice with great night views "

"Great location! Wonderful hotel!"

"The toilet ran the entire time and the staff never fixed it. We didn’t get our free bottle of bubbles and the cleaners knocked and yelled twice on our last morning starting at 9am trying to get in to clean (checkout is at noon). Nice room, comfy bed, just not great staff awareness or hospitality focus. "

"Room a little tired and air con in one of the bedrooms not very effective. Otherwise clean and comfortable, very spacious room for New York"

"Everything was perfect love the place."