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"Great staff good room very pleasent stay, recomend."

"Lovely staff and a comfy bed saved this property from a less favorable review. It feels like a converted hospital where the interior designer ran out of money. But, it is LITERALLY opposite the station if you need to catch a train. And they have gorgeous looking cannoli. Good in a pinch."

"Wonderful place for short stay"

"Immaculately presented room and hotel in the town centre, staff very friendly"

"The owner kindly dried some damp clothing we had and breakfast was lovely"

"Very friendly staff, especially young girl at breakfast & lovely room with great view. Room great, clean & very comfortable"

"Great place to break the journey to cornwall"

"Great stay"

"I had booked a 4 night stay for some r&r choosing to stay in the manor house. My 1st day there was a wedding being held at the Manor House, some facilities not available or restricted. I had not been informed of this event, my day of r&r sadly not forthcoming. An outdoor pool was not available, in the middle of a heatwave, apparently our of season in July. The rooms I was able to enter in the manor house are tired and need a refresh, my room had black mould in the bathroom, a ceiling extractor...

"Great hotel and brilliant staff."

"A"

"Quirky place, very old and it felt like it but for what i needed it was fine. Wifi was pretty bad."

"The hosts were amazing. You can see they take great pride in what they do, it certainly shines through. Can not recommend Steps Farmhouse enough. "

"This hotel does not have staff as you do a self check in so it is not possible to rate this part of the survey. The hotel offers no amenities, however there is a kettle and tea/coffee provided . The room was perfectly fine for one night. Comfortable and clean although needs updating and there was a bleach stain on the carpet. The room was unbearably hot. A fan was provided but it was not affective in the size of the room so maybe worth the hotel provided a second fan. Other than that not a bad...