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"Nice place"

"Staff was extremely helpful. Location was convenient yet rustic."

"Great View!"

"Towels were scratchy and poor quality. Most of the food in the morning was not hot. Carpet in the room where dogs are allowed does not make sense. Someone entered our room and may have taken our good shampoo. No Do Not Enter signs were available. No fresh coffee was provided. Only a machine that produced poor coffee and looked old."

"Bar and restaurant staff was outstanding. Professional, courteous, accommodating and generally great humans. Ate at the restaurant twice and my comments about everyone I met. Especially the you man tending bar. Mike from Minnesota"

"Everything was super cleaned and really liked the timely maintenance of the rooms. Staff was very nice and informative."

"We had an excellent stay. Our room was upgraded upon our arrival to a 3 bedroom mountain view suite! Beautiful condo and view. The condo was super clean, beds were very comfortable, black out blinds were nice and the alarm clock in every room had a wireless charger for phone. The pool was heated and hot tub and pool were clean and had a wonderful view. The staff was friendly and helpful. I would definitely book here again!"

"Clean room"

"Top notch hospitality. Stay was so comfortable, food was delicious and most important of all is warm welcoming from staff. Birthday weekend well spent."

"Overall pleasant stay but lack of luggage asssitance at front desk and no parking at front required us to rear park and offload bagguage through flight of steps resulting in bit of inconvenience."

"Convenience and near tourist attractions"

"The Rooms are clean. Staff are very friendly and helpful. Breakfast has lots of varieties. Unfortunately no balcony. We really enjoyed our stay."

"We had the Grotto Mountain room. It was amazing. Breakfast was fabulous every morning. Lovely Ladies running the place. Great location."

"Unbelievable property!"

"4th time staying here. Best in the area."

"Cleanliness of the facility."

"Spacious rooms. Quiet with comfortable beds."

"Nice retro renovation, very inviting. Pool courtyard is great, Palm Springs vibes. Our only complaint was the room we booked that sleeps 6 had all the beds clumped together, no privacy & translucent glass on toilet door. Other than that, place was great."

"Nice place to stay, staff is very friendly and professional, specially Joel, he guided us a lot about the places we should visit during our stay at Banff."

"My biggest regret was that we didn’t stay for more than one night but alas it was a quick vacation trip for us. We loved the remoteness of it and especially no light pollution! Coming from Denver, which is a norm for us, we loved how it was natural outside. The bed was very comfortable. This is on our bucket list to come back for a longer trip."