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"Staff were amazing on checkin and checkout, great facility."

"Good location to shopping and dining"

"Very impressed with everything. Great dog friendly environment."

"The staff at the Hotel are amazing, we only stay at the Elk and Ave. Any time we stay in Banff , The hotel is a great location but the staff make it an over the top hotel . I have to thank the entire staff for the way they make us feel welcome "

"The hotel and staff were both lovely. The staff were incredibly kind and helpful with any questions or concerns we had. The room was beautiful and clean as well as the property. We didn't get the chance to experience the pool/ amenities but hope to on our next trip to banff. "

"Absolutely perfect. Beautiful views, wildlife, and left alone. Loved every minute "

"Small number of rooms and cozy"

"Fantastic location within walking distance to the downtown. There’s also a free bus service which will take you all places in the town. The hotel is very good and we received an upgrade to a suite which was nice. The staff are really friendly and happy to assist you. Happy hour and Pasta Monday are a must.I would definitely recommend this hotel and will be returning in the near future."

"Convenience and near tourist attractions"

"The pool and hot top were great."

"We loved everything about this hotel. "

"All first class"

"Nice cozy rooms"

"Love the location, staff is friendly and it’s really clean, will be back!"