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"I only had one problem and it has happened the past 2 times I have stayed at Sonesta suites, not just the Jersey city. I am in a wheelchair and 2 times while I was alone in my room showering the automatic lights shut off leaving me in pitch black bathroom and great difficulty trying to transfer back into chair. The light switch that is automatic shut off is by the door and no way to reach it from shower or commode. Even moving arms did not make it come back on, very Dangerous. There should...

"The parking for the Hotel is a complete seperate entity. When I went to pick up my car after 3 days they billed me $162 after I already paid $90 for the parking to the hotel via Expedia."

"European like rooms. No amenities. No coffee or tea in rooms. Very young crowd."

"Junior and Armanda were exceptionally helpful and accommodating! After a fiscal with parking, Junior was able to rectify the issue and offered additional support for my daughters and I! Extraordinary view of the city and security was always around. Breakfast was delicious and not like a full service, but offered us just what we needed to start the day. Exceptional location real close to Time Square. We enjoyed everything about this location and the extremely helpful staff. Definitely a place to...

"Overall clean room, very close to public transport easy access, good to stay hotel. Only things in this heat, they did nt have water cooler or any water source working. Expedia says they will provide bottled water , but no nothing was provided also no microwave! PS : they also hold bags for you!"

"Highly recommended"

"Overall nice hotel however they surprise you with a $100 resort fee, also they hold a $150 security fee on your card. I was aware of the second fee, I may have missed the first one. The breakfast was decent with a variety of items to choose from, the baked beans was unusual to me for breakfast 😂there isn’t a restaurant but a combo bar & grill. There is another hotel of the same name in the immediate area but this is the nicer one so pay attention when making your reservation. Instead of taking...

"This Hotel was nice and clean. There was not a refrigerator or microwave or coffee in the room or on the premises. It is located in a great spot for activities near Time Square and there are coffee shops and cafes close. It is an older building and I'm not sure if I would stay on the 11th floor if I took this trip all over again. It was nice for the price we paid and we felt very safe. Staff was always friendly."

"We didn’t ’stop by’ because confused re Voco Times Square BROADWAY & SOUTH on Expedia site. Paid twice for the same night Voco South & Broadway. Voco South would not contact Broadway to help with the confusion "

"Nice staff teapot in the room access to a gym in the neighborhood"

"Entry wasn’t completely clear, but great location"

"The staff were great and very helpful. We loved our room, and will definitely book again."

"La ubicación es excelente, si pretendes ir y quedarte en un lugar con acceso al metro, hay restaurantes y muchas amenidades cercanas, lo único que deben estar conscientes que al hacer check in te cobrarán una tarifa extra en mi caso fueron 39 dólares. En frente hay una taqueria."

"立地が良く地下鉄などに近く便利でした。43階の部屋でしたがリフトがなかなか上がって来ない時があり困りました。"

"AC was not working during the heat wave, reported to the front desk agent but no action items on our request. Additional charges keep appearing on my account after the stay :( "

"Good bar on 20th floor. But no breakfast available at all. Very little public space. Expensive for what you got."

"Hotel bien placé et calme. l’enregistrement se fait seul grâce au écrans donc assez rapide. Times Square pas très loin des vélos également pas très loin pour se déplacer . je recommande :)"

"Buenas tardes, aunque solo fue una noche, la atención fue excelente, las recepcionistas con una sonrisa en todo momento, la habitación excelente, limpia, no hay mal olor en ninguna parte del hotel, 100% recomendado."

"Great staff and perfect location. Rooms are small but manageable and have everything you need."