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"The staff was very helpful. The facility itself needs alot of cleaning and updating. The room rate was great. I booked the wrong dates and they did not charge me for no show and gave us a room for a good rate. Thank-you."

"We only interacted with the staff at check in. The gentleman was kind and helpful. There is pretty decent coffee in the morning but no real breakfast - this isn’t that kind of hotel. The room was immaculate and looked newly remodeled. Everything worked. I appreciated the tub with an anti-slip guard adhered to the floor. Have not seen that in other hotels. Will stay there again as we travel through this area. We were only there for one night - checked in around midnight and had to be on...

"This is a hotel for river rafters and people with dogs. The staff is super kind and helpful, but the room was gross. There was a dirty sock from a previous visitor upon check in. Super convenient access to Cherokee National Forest, but do not expect a super clean room."

"Parking was fine. The breakfast was okay for a grab n go. Staff was fine. My issue was the room - I picked a king bed - non smoking, no pet and ground floor. I have psoriatic arteritis and have trouble goi g up and down steps. So the sec floor was an issue. Then the room had cigg burns all over the sink and you could tell pets had been in the room. Also the chain on the door - there was no chain! The Kleenex box cover had rust on it and the toilet paper holder also. There were also 2 holes in...

"We wanted to visit the Lost Sea Adventures In Sweetwater TN. The next step was to find a reasonabley priced, close to the attraction, clean and up to date immunities. We also needed 2 separate rooms.We found such a place here. The Quality Inn at Sweetwater was amazing! It checked off all the boxes we required. The staff was very friendly and helpful. The kids and I loved the pool. The property was well maintained and clean. The beds were very comfortable and shower had plenty of pressure. I...

"OMG, fantastic experience. Highly, highly recommend the couple owners and the property. They bought it in 2017 and went through a massive renovation. Clean, presentable, and well cared for. I was in Tellico for a local motorcycle rally and originally was going to camp - packed my tent, sleeping bags, etc. When I checked the weather, there was a high chance of rain, and I didn't want to set up in it. So, I quickly searched the area, found one night available at this place because it looked...

"Room was clean and the hotel is in a good location near downtown. There are plenty of restaurants and gas stations nearby. Its a older hotel with rooms entered from the outside. Great for a one night stay."

"I traveled constantly for many years and have stayed at hundreds of different properties, and at this price point, The Mallard Hotel is among the nicest I’ve stayed in. Clean, comfy, modern and a nice covered seating area outside with beautiful views. Highly recommend!"

"I was a little put off when checking in and there was a $100 incidental fee. I did not see anything mentioned when booking on Expedia so I was not expecting it. Once I got into the room there was a small stain on the bed sheet on one of the beds and 2 drawers would not close all the way and stuck out a little. I think for the price it’s okay."

"Everything was good"

"Everything was great they are doing some remodeling at this time to the rooms"

"Clean and updated"

"Very cute cabin room. Very clean. Only thing I didn't care for is that the walls are thin and you can hear the neighbor room words for words conversation. "

"Pool was closed. Water pressure was pretty bad. It didn’t have the updated smart tvs most of the holiday inn expresses have."

"Every one was nice. Parking was a little tight someone dinged my door but its perfectly okay fixable. But parking in back is more open. Will return"

"Eek. Survivable if you need something cheap. "

"Food was great! Nice safe parking!"

"Good enough. They do nothing well, just getting by. I travel to this area to visit family. Would I stay here again? Probably not. This is a pet-friendly hotel. If you have a pet, it may be a good choice. If you don't have a pet, don't like the pet's smells or noise at all hours, find somewhere else to stay."

"It was nice and quiet"