"Unfortunately our stay was not the best. Upon arrival into the room we immediately found an iron stain on one of the bedside tables. My sister dropped something and when she picked it up found dog food under the bed.
The bathroom sink leaked to the point multiple towels were needed just so we did not slip and even though i booked a room for 4 people, 2 twin beds we got 1 single blanket. It was well after reception closed when we realised so we had no choice but to deal with it.
Staff were...
"Excellent customer service.The room was superb.They should please add body cream to their collection of shampoo, conditioner and shower gel.Highly recommended. "
"Bed was comfy , could have used a blanket but we just turned the heat up .
Breakfast was more than adequate especially as it was included. Staff were lovely. A bit of traffic noise but I still slept well."
"Stayed at the Mortdale Hotel for the second time, the first was also great. We were attending the footy at Jubilee Oval, which is only a few train stops away from Mortdale station which is within 100m of the accommodation. Food at the pub was great, good value for money and good serving sizes. Guiness on tap too. Rooms are awesome highlighted by the new bathroom renovations and great beds. Will be back for sure."
"The Hotel was a lovely restored and modernized classic Australian pub/hotel. The coffee/tea/biscuits in the Hotel commons were a treat. The beds were very comfortable. The Hotel staff were very accommodating and provided an extension cord since the outlets were not near the bed. All-in-all, a comfortable, clean, hotel with good service."
