รีสอร์ทใน Estérel

"For the most part the resort is really lovely and staff are welcoming. I do want to call out that I had booked two rooms under same reservation. The couple we were travelling with arrived before me and checked in. They were told that they could use rooms beside each other but would be very close (one room apart) I was told the same thing when I checked in but we realised we were staying on completely different floors. When we went back to ask about this, the front desk doubled down on there...