Search Hotels Near Esenler Mosque, Istanbul

"The hotel itself was good and the second room we received was comfortable, but the overall experience was disappointing because of the poor customer service. The air conditioner in our original room was not working, so I contacted the reception for help. Unfortunately, the staff were rude and unwilling to assist us, repeatedly saying that no other rooms were available. After struggling for hours in an uncomfortable room, I finally had a serious argument with the manager in the lobby around 11 PM. Only then did they suddenly arrange another room for us. The replacement room was much better and comfortable, which showed that a solution was possible from the beginning. The issue was not the hotel itself, but the way the situation was handled by the staff. Better customer service and professionalism would have made a big difference."

"Breakfast too expensive. AC not working as it should Neighborhood has few options and public transport is not close by."

"Gerçekten temiz konforlu bi misafirlik geçirdim ,otel e-5 otobanının dibinde olması biraz tereddüt ettirsede odaya çıkınca ses izolasyonun şokuna uğruyorsunuz hiç ses geçirmiyor camlar teşekkürler "

"Spa was excellent but property is old and unresponsive staff. Heating aystem and fridge dont work at all."

"Great hotel shame sauna and steam room was out of order"

"Very good hotel, supportive staff and friendly"

"Place is nice. Staff is helpful.. the only thing I didn’t like was the smoking in the lobby but that is an Istanbul general problem “everybody smokes “ even my room and bathroom after maintenance smells like smoke. No ice machine either."

"Very disappointed room not clean at all washroom smells very bad and most of the time don’t work "

"The AC was out of control. "