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"The staff we met were lovely and helpful. The online check in is not easy for people who are on bicycles for 6 hours before arriving so we weren't able to access our room. It got sorted with a phone call to a concierge and though the restaurant was closed (at what we thought was an early hour) the staff stayed to serve us lovely food. People are lovely, systems are weird. "

"Staff was great, room very clean and comfortable. I would definitely stay there again!"

"The hotel needs better signage from the road. "

"Nice and clean hotel. I had a room to the rear side of the building with an astonishing view over the ardennes."

"Room was spacious with great bathroom and shower. Breakfast had plenty of choice and top quality."

"Expedia was deceiving- there is an extra fee and reservation needed for the pool- so I picked it for the pool and didn't get to go in as the spa was closed when we got there and we were leaving in the morning. The restaurant, breakfast and room was great except they put the toilet in a separate room so you have to walk around to wash your hands- kind of annoying"

"Staff was not so welcoming at reception on 31 December and 1 January. "

"Staff should have been more attentive. Heating in room broken Hotel restaraunt fully booked on arrival. No space for hotel guests - booked with external visitors. "

"very good"