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"Rooms are not clean tub was very filthy they had someone else staying in our room when we arrived and it took hours to get them out n they claim they were cleaning and didn’t clean anything I asked for a manager for three days all I kept hearing is that the manager isn’t coming in what manager doesn’t come into work so is the hotel being manage the elevators kept breaking n we weee staying on the fifth floor I had to Carry my son up n downstairs cause he can’t walk I recommend going to a...

"Wish there was more food offered at this hotel other than that everyone was great"

"Everything was amazing 10/10"

"It’s was freezing lol but over all was good experience. Would recommend to stay !"

"Stayed two nights there. The room is clean. Staff is super nice and helpful. Arrived after midnight and no problem with late check in. Breakfast changed for the two mornings I stayed, delicious and healthy! The only complains was that the room I stayed was not very soundproof. The 36th street was very loud with some motorcycles passing by during night. Not sure if higher floor will be better, will try that next time."

"Staff very friendly and helpful. Rooms very clean - beds and pillows very restful."

"Very clean hotel, liked the $10 coupon per day per person to the bakery in the lobby. Staff very friendly. The room was small, but that’s what you expect in NYC."

"Room and bathroom were super clean. Staff was great. The elevators cannot support the amount of guests and the same for free breakfast. Small amount of dining room"

"Managed to get us a room on extremely short notice. Fantastic place, great staff, and located right in the heart of Manhattan!"

"Our stay was wonderful! We had an amazing time and enjoyed our vacation. The rooms were spacious, clean, and comfortable."

"Good"

"Good"

"Room was clean, staff responsive, very accessible."

"Hotel was clean, recently updated, and really has no issues. They have a wonderful restaurant as well as snack and drink area which were both great. Rooms were clean, plenty of soaps and towels, ETC. to use. Great area of the city as well."

"The property was run down and major issues everywhere in the room. I should have expected it with the price, but I thought I was getting a good deal. The lobby and staff were fantastic and the baggage men were charming and professional. The room was a huge disappointment and we won’t be staying there again. My friend had a similar experience on a separate trip."

"Location was"