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"The room was clean and modern. Bed was super comfortable and terrific rain shower. The hotel was 17 stories, but with only maybe 6 rooms per floor so reminded me of a European hotel. They had a coffee machine, kettle & refrigerator in each room. The front staff was lovely, particularly Emily & Jennifer. Excellent location, close to subway stations, lots of restaurants (including eataly across the street) and very safe. Broadway/Times Square a straight walk up 6th ave in about 25 minutes. ...

"Rooms were updated in a simple and efficient modern style. Staff was courteous, friendly, and helpful. Great location and value as well. Would highly recommend."

"Room was cleaned everyday and fresh towels provided daily. Friendly staff "

"Everything was perfect, room clean, staff always nice!"

"Good"

"This is an amazing place. It feels like our home away from home when in NYC:)"

"I stayed at Arlo Soho in NYC Aug. 6-8. Their Hotels.com profile included free Wi-Fi and gym in the amenities. However, I was charged an additional “resort fee” of $34/day for Wi-Fi, gym, “bike access,” and two cans of water. Ripoff!"

"Clean room and staff members were really nice! Will be back."

"I’ve stayed there several times. The rooms and the staff were great."

"The room was so clean and the staff was so quick to bring up extra towels any time. Their breakfast was the best I’ve had at any hotel! "

"The room was perfect. Well appointed and super clean. Staff was more than helpful. Beverage center was a major bonus. Will return. "

"Room was perfect! We upgraded to a suite and the change was seemless. The staff was friendly and helpful! I Would definitely stay again."

"Great service "

"Good place to stay"

"Staff was very nice and felt safe during my stay"

"Everything was fine"

"Room was clean. Staff was very helpful and check in process quick and efficient. "

"All was great"

"Great"

"Great place and location. Staff is awesome! "