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"Nice hotel but rooms were ridiculously small! Claustrophobic"

"Convenient location and very clean hotel! My only complaint was that the walls were very thin and I could easily hear people in the hallways and in other rooms."

"Convenient location and friendly staff , clean rooms and clean property - would come back"

"Clean room"

"It was great !"

"This place is clean and new. Location is perfect. We would return."

"Beautiful hotel."

"Good"

"We thought the Upper West side location might have ended up feeling like a bit far to travel each day into Times Square, down and mid town where lots of the attractions are but it was worth it to come home to a much quieter location surrounded by excellent food options for all times of the day. The staff here were awesome, it’s an older building but it was clean and well looked after. I would certainly stay here again, we felt at home."

"The staff was great. The bellman were awesome. Front desk personnel, I had no issues with. Although they charged me for items I didnt use. They corrected the issue. The room was clean. Just old and outdated. The first night the thermostat wasnt working. They fixed it the next day. Toilet didnt flush well. Not sure if this is a NY thing or not. The water the 2nd night came out light brown then cleared up. The rooms can definitely use some upgrading. And maybe add slippers for guest would be nice....

"Good"

"Accessibility"

"Line up for elevators Had to walk down 15 flights after waiting for over 15 minutes . Sheets worn out and not comfortable"

"Protester in the front of the entrance upon checking was loud"

"Hotel is very outdated"