โรงแรมใกล้เอเมอรัลด์ พาเลซ คาสิโน, แบตันรูช

"Side table in room had dried ketchup "

"Everything was very excellent "

"The fresh towels received from staff had hair on them from the dryer."

"No amenities that I could find. I was actually nervous to stay there. Toilet would not flush. A/C did not work correctly. The room did not feel clean. "

"This is a non smoking facility but the room we were given smelled horribly of cigarette smoke, the smoke alarm was removed from the ceiling. We alerted the front desk and was told he would alert the manager to the missing smoke alarm. Carpets were sticky and moist, and the shower head was approximately 3 inches wide and the sink was dirty. However, the worst aspect to our stay was one of the staff members working at the hotel verbally and physically threatened me in the hallway for not having...

"Everything always clean and nice "

"Yes "

"Nice"

"They are very rude they send the workers in your room before check out take things out there "

"They said it needs cleaning"

"The hotel needs a lot of work in cleaning and customer service. "

"Clean room "

"nasty trifling room , mold , roaches , scary atmosphere "

"This is an excellent hotel. We enjoyed our stay from beginning to end."

"We brought our pet bunny and the staff was so nice and welcoming."

"Exceptionally friendly staff. Excellent chef. A nicely equipped modern hotel. "

"Yes"