We arrived on June 22, 2019 around 3:30pm, only to find no one in the office to help us. We rang the bell on the counter several times, still no one. Finally after a period of time, a man came to the office, I can only assume it was the manager or owner. I gave him a copy of our reservation confirmation. He looked and could not find a reservation under my name. Nor did he have any rooms available or that were clean. He then got on the phone to call the previous owner to see if he knew anything, and he did not. Then he told us a long story about how the maid had not come in to clean rooms that day, they had to evict some people that had been in a room for over a month without allowing any room cleaning services or repairs for a month, and if we could wait well over an hour, he could find a maid to come in and clean that room for us. This was absolutely unacceptable. After driving for 8 hours that day, we did not feel as though I wanted to wait for potentially over an hour for a room that may or may not be acceptable, so I had to drive around town to find another motel and got a room that was acceptable at a higher cost.
This was my first time using hotels.com for family. I reserved my parents a room for the weekend. They said there was stuff on the walls in the bathroom. They said there was a stain on the bed that looked like a puddle of blood. My mom was in tears and begged for her money back. They did issue her a refund, but charged her $10 for using the restroom. I wish she had a phone that could take pictures with but it’s a flip phone.
เข้าพัก 3 คืน, ธันวาคม 2018
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Dennis J
6 ต.ค. 2018
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Elko, an old time town.
You get what you vote for.
เข้าพัก 1 คืน, กันยายน 2018
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
ผู้เข้าพักจริง
30 ก.ย. 2018
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Liked the cheap rates, tv, plenty of room, nice bathroom. Didn't like the semi engine noise running all night.
There was a car sitting in front of one room with its hood open all night. Many of the doors had triple locks on them. There was also garages that were built into the building with padlocks on the doors. Although the room is large, the cleanliness was disappointing. There was long black hair left in a ball in the corner of the shower. There was a spider web in the corner of the bathroom doorway. There was also dust on the headboard.
เข้าพัก 1 คืน, กันยายน 2018
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
ผู้เข้าพักจริง
24 ส.ค. 2018
An old country motel!
This little motel was perfect. Clean and comfortable, it might be old but I like it clean. If you are looking for simply a place to rest up for 8 hours or so this will do fine.
เข้าพัก 2 คืน, สิงหาคม 2018
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Ronald
8 ส.ค. 2018
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
OK For The Price For A Travel Stop
Minimal breakfast with no seating area. Manager was super nice and friendly. Electrical outlets are sparse. Ok for the price for a place to stay over while traveling.
This was a very old hotel the sheets were very old and not to soft on the bed just very run down
เข้าพัก 1 คืน, กรกฎาคม 2018
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
AviS
1 ก.ค. 2018
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Good price but you get what you pay for
Price and location are good. The is only one single lock on the door which feels very flimsy, no chain or another lock. Makes one feel insecure. The smell in the room was also unpleasant. Staff was friendly.
I loved my room in the back, with my car parked right by room. Room was quaint and comfy. I loved sitting in the room’s old arm chair to watch tv. Had excellent Chinese food 500 feet away.
This place is an absolute Dive...broken Windows, most rooms not actively remarkably. Appearance is very unsettling. I cancelled prior to deadline an hotels.com / expedia.com did not refund according to the contract they said that only applies to fees from them. Beware
Great value for the price. The lady handling the check-in and out was very nice. Although the motel wasn't much to look at from the outside, my room was large and quite comfortable. I'd cheerfully stay again if I'm in the area.
Only lock on the room was a single lock on the door handle. No dead bolt or latch. Shoved a chair under the door handle. I felt like I was in the twilight zone and spending the night at the Bates
Motel. I prefer to spend more and have some security so I can get a good night sleep and not worry if the door will come crashing in.
The place is old and pretty run down. The owners are new, sweet people and have a long list of things they want to improve. But the beds are comfortable, the room was warm in January, and we slept well. We were busy all day so only needed a bed and shower. Though there is nothing fancy about this place, it served it’s purpose. I can’t wait to see what this young couple does with it.
We were at the end of a 3 week road trip, so have stayed in a lot of different motels recently. This one was one of the best for value for the cost. We don't look for anything fancy, but expect a clean, quiet room and this one was perfect. It is an older hotel, but is well maintained and was very clean. Owner was very friendly during check-in and even upgraded our room to a King for free! The room was very large and the bed was very comfortable. I love the striped sheets! Every other hotel has heavily bleached white sheets and it was so nice to sleep on soft sheets. The room had a fridge and microwave that were placed near the sink and dresser, so we were able to use it like a mini kitchen to prepare our meals. It had plenty of outlets to recharge all our electronics. We travel with expensive equipment in our vehicle, so we really appreciated the layout were we could park our truck right outside our door. The parking lot was a little tight since all the vehicles are large trucks, so I would not recommend coming in with a trailer.
Pillow cases dirty DISGUSTING
Room had crumbs all over
No clothes rack or closet
No ice
Friendly front desk
lots of dogs barking at night
Big rooms
WiFi works
Don't like supporting big chain resorts/hotels. I do try to shop independent places. Elko Motel was a great place to stay. Very friendly staff quick check in, large room, not fancy, was clean and comfortable. Easy checkout.
Overall this motel met my expectations. Though an older property, it was well maintained and everything seemed in proper working condition. We were in the back and the room was comfortable and quiet. Manager was friendly and the check in/check out was very efficient. Breakfast was minimal and the carpet in #23 was a little scary (though on closer inspection it appeared clean, just stained). Room was well worth the price we paid for an overnight stay passing through town.