"The concierge service at this hotel is impeccable. Hotel arranged airport transportation to the hotel in a matter of minutes after I made the request. Response was courteous and very informative. Taxi service was professional and cost us a reasonable $35 euros We arrived early in the morning from a long international flight. Upon our arrival we were greeted by Dani. She not only made the check in process very easy and convenient but also informed us that our room was ready much early than...
"This hotel was outstanding. Early check-in, beautiful rooms, central to the city, and friendly and helpful staff. Honestly, easily the best place we stayed during our Sicilian trip. We needed to check-out early for a 6am flight and they even prepared breakfast takeaway bags for each person in the family! Highly recommend."
" We stayed at Toscano Palace Luxury Rooms Catania for 5 days. Our host Andrea was amazing! So helpful with everything from busses to where to eat. The breakfast was so good every morning. Fresh pastries and fruit were plenty. Our room overlooked the square below. So much action everyday and into the evening. It was always fun people watching from the two balconies. Our room was very clean and air conditioning worked very well considering the 38 degrees we had for the week. Again, what makes this...
"Staff was so friendly and accommodating. Room was absolutely stunning with the high ceilings that were intricately painted. The room had a huge jetted tub which was really nice. Very comfortable beds and a lovely breakfast each morning"
"Staff is excellent, location is perfect. Room was very clean with all of the little extras that make a hotel experience memorable (toothpaste, toothbrush, shampoo, conditioner, body wash, a welcome bottle of champagne, two free water bottles)."
"Epimoni was a great stay - very accommodating of my desire to drop my baggage early in the day and had my room ready. The rooms are nicely decorated, comfortable, and they offer a great little breakfast. I recommend! "
"This was a beautiful hotel in an area close to everything. I would especially like to mention the customer service was incredible. Our flight was canceled and Silvio was a savior. He was able to already have a room ready by the time we got back to the hotel, he accommodated us for a late check out and made our lives so much better.
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"One of the most elegant and beautiful properties in whole Sicily, and not just Catania; this is a rare jewel from comfort, design, location, exclusivity, and service.
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"As an old castle, it has passages and rooms between bedrooms. Rooms are large; bathrooms have steps into them. Light fixtures are older, and lighting is somewhat limited in the rooms. The hotel concierge is very accommodating."
"We had a wonderful stay at this hotel! From the moment we arrived, Nadia welcomed us with such warmth and professionalism – she truly made us feel at home. Her help and hospitality throughout our stay were exceptional, and we can’t thank her enough.
The hotel itself is very clean, well-located, and offers everything you need for a comfortable and relaxing stay. We really enjoyed our time here and would definitely come back. Highly recommended!"
