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"Very clean, friendly and helpful staff. Great food."

"I made a booking in Nov for a night in Jan for 3 people, the hotel didn't charge me right away, but all of a sudden at the end of Dec, with a different company name. The amount they charged me wasn't what was listed neither (CHF 15 higher), so I had no way to recognise the transaction. After crosschecking everywhere, even chatted with an agent on Expedia, I thought my card info was stolen, and so I had reported it to my bank, cancelled the card and tried to get a refund. Only to find out later, it was the hotel, but they didn’t even contact me. When I made my booking, I had also added the breakfast option, but when I checked in, they told me no breakfast included and asked if I wanted to pay extra…after insisting firmly that the price I paid was including breakfast, hotel finally took a look at the system and confirmed that I was right…. Conclusion: I had to pay extra CHF 20 for my new card, then had to pay CHF 275 AGAIN at arrival (instead of CHF 260 as mentioned on expedia), I was asked to pay for breakfast for 3 people AGAIN at arrival, and now one month after my stay, I still haven’t received the refund of the first CHF 275 that I thought it was a fraud…"

"Very worth the money."

"Staff on Sunday morning (we departed at 6:25AM) was very kind to pack a breakfast to go since our bus departed at 6:30AM. We had no time to eat breakfast in the morning and restaraunt did not open till 7am. But staff was so kind to pack a "to go" back with delicious food to eat on the train to Zurich. Thank you. Also staff greeting was very kind when we arrived a few hours before check in. They were able to prepare the room early for us and provide hot chocolate and coffee while we waited in the restaraunt. "

"Nice location, great stuff, well organized transporstion, so you don’t need to stay in Davos"

"Wonderful hotel with excellent spa facilities. Pleasant restaurant with relaxing adjacent library-style bar. Very helpful and friendly front desk team."

"A superior hotel. Striking architecture and design with traditional dining and public areas.Sensational spa and pool area. Private tram lift for uphill hiking or skiing."