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CASA PALACIO SUR I

3.0 star property
Expert concierge services assist with tour bookings and tickets, while convenient luggage storage simplifies arrivals and departures.

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CASA PALACIO SUR I blends historic charm with modern amenities. Guests enjoy in-room WiFi and an attentive concierge team for local tips and practical needs. The property's luggage storage service helps visitors maximize their exploration time.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Kitchen
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 25

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Frequently asked questions

Is CASA PALACIO SUR I pet-friendly?

No, pets are not allowed at this property.

How much is parking at CASA PALACIO SUR I ?

This hotel doesn't offer parking.

What time is check-in at CASA PALACIO SUR I ?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM.

What time is check-out at CASA PALACIO SUR I ?

Checkout is at 11:00 AM.

Where is CASA PALACIO SUR I located?

Situated in El Puerto de Santa Maria, this hotel is within 2 miles (3 km) of Santa Catalina Beach, Playa de Fuentebravía and Real Club de Golf Vista Hermosa. Playa de la Calita and Sherry Marina are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

8.8

Cleanliness

2.0

Amenities

9.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 2 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

Reviews

Verified

10/10 Excellent

Thelma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy US visitors

Beautiful, clean out outstanding. Excellent service. I would definitely come and see you again when I visit Europe.
Stayed 3 nights in Aug 2025
Verified

4/10 Poor

Ashish

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
When i booked property it had limited pictures and had a standing shower. When i saw thw room it was having a curtian bathroom. Water got out everywhere Also we had noted qe were 6 people and maybe i didnt look closely or rwad properly. There was only 1 bathroom. That too as explained above was terrible shower with water all over floor and we had to keep mopping We booked because it had 3 bedrooms but maybe this shower issue was a terrible experience. Ibooled for my brother family and i felt terrible to have thwm stay here. Owner was ok but they should fix this bathroom or not assign or guve to people who have the correct isea of bathroom. You cannot show standing ahower and give such a bathroom in a way it was deceptive practise.
Verified

4/10 Poor

Faus

El sitio es precioso, lo malo es que está medio atendido y por whatssap, dando respuestas tardías excepto cuando haces mención a una mala reseña, una bomba de calor que no da para toda la estancia, el agua caliente tarda más de diez minutos en llegar, sin champú en la ducha, vaya que ni se ocurriría repetir
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfecto!

Brutal. Bonito, cómodo y con buen gusto. Todo al detalle.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Guy

Stayed 6 nights in Jul 2024