โรงแรมและที่พักเอล เซ็นโทร บีช

"Everything was great!"

"Dirty sheets w peoples hair. When we asked to change the bad for clean ones that said they don’t have any housekeepers only housekeeper manager. She gave me clean sheets so I had to do that on my own. Never change trash, housekeeping once in 2 days"

"Excellent facilities. There is an additional charge for parking. Breakfast is the best."

"Clean room, friendly staff, good breakfast"

"Everything was great"

"I received bug bites in my room. When I told the attendant at the front desk my room had bugs, she told me she would not check the room, or put me in a different room, or refund my purchase, and that if I had a problem with the room I should check out. Then when I tried to check out she refused to let me check out. I left the hotel and spent the night at the airport. My boyfriend booked the trip for me and called the hotel: she hung up on him and refused to talk to him."

"The room was clean and well stocked. The front desk clerk at check in was kind. The clerk at checkout was kind and knowledgeable about the breakfast, which was well appreciated. Breakfast was great and the ladies that served us were wonderful! Well done all around!"

"Staff is always polite and very helpful."

"Elevators weren’t working properly,the trash was changed but nothing else. Had to request towels.the hot tub was not working and no notice was displayed nor informed."

"Was not enough wash towels, shower liner was unclean. Soap dispenser would not dispense the soap. The breakfast was great. Staff was friendly."

"The beds need a major upgrade!!! Both mattresses were flimsy....you sit on them ,and they go straight down. I had to use ALL pillows on my bed as a filler. The bathroom had to be wiped down upon check-in and the floor had to be swept. Other than that, the view was gorgeous!! Also, you have to ask for maid service at the desk."

"Parking was great! The floor in the bathroom needed to swept. Also, the refrigerator kept making a loud noise at night to the point where it kept waking me up, very annoying!"

"Wonderful property and staff."

"It’s great place to stay, friendly staff"